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Vertas Backup Excec Installation issue

Nilanga
Level 2

Hi,

When we installing the backup excec, Microsoft vc++ failed to install. Please check the screenshot. Is there any solution to this

image001(1).png

1 ACCEPTED SOLUTION

Accepted Solutions

PJ_Backup
Moderator
Moderator
Employee

Either try manually installing just this component from the BE DVD - the install files will be found under:

X:\BE\WinNT\Install\VCRedist

or for more details of what failed review the C:\ProgramData\Veritas\Backup Exec\Logs\BKUPINST21.HTM log file and check for yellow/red error messages.

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2 REPLIES 2

PJ_Backup
Moderator
Moderator
Employee

Either try manually installing just this component from the BE DVD - the install files will be found under:

X:\BE\WinNT\Install\VCRedist

or for more details of what failed review the C:\ProgramData\Veritas\Backup Exec\Logs\BKUPINST21.HTM log file and check for yellow/red error messages.

Hi,

We had to install some windows patches, after that things work fine.

thanks for your support