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Warning - The tape drive has a problem with the host interface

 Whenever I try and perform an action using Veritas 8.6, I know its old but it has worked perfectly up to now, I get the error message:
Warning - The tape drive has a problem with the host interface
Check the cables and restart

I have checked the windows event log and receive an error ID of 58004

I have tried restarting the server, updating the drivers, using different media, but to no avail.

The server is at a remote site so would prefer to ask first if anyone has any ideas

Rodger
1 Solution

Accepted Solutions
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Accepted Solution!

Hi Rodger, if you belive your

Hi Rodger, if you belive your hardware devices are still in good condition, first try the below steps.

power down the server
power down the tape deck
reseat all cables
power up the deck and let it finish its self-test
power up the server
 
Hope this helps
 
---cheers
 
shirmal

View solution in original post

2 Replies
Highlighted
Accepted Solution!

Hi Rodger, if you belive your

Hi Rodger, if you belive your hardware devices are still in good condition, first try the below steps.

power down the server
power down the tape deck
reseat all cables
power up the deck and let it finish its self-test
power up the server
 
Hope this helps
 
---cheers
 
shirmal

View solution in original post

RE: Warning - The tape drive has a problem with the host interfa


in addition to shirmal's suggestions, try a few passes of the manufacturer's diagnostics