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What else can be done?

donk2000cl
Level 4
Partner Accredited

One customer has the following problem with BE DLO. He deleted a user from the console, I'm not sure, but this action did the following process: uninstalled the client agent and delete the data from the storage. Well, this user need his information, because his computer was stolen and is very important the information that he handle. The console operator think in some options how he can recover the erased information from the storage and restore it. How the system delete the data, if this data is set in a basket like windows trash or something like that.

I said to the operator that there aren't options, but you are the last option for this guy.

Regards,

 

Carlos Espinoza

1 REPLY 1

ShyamKrishnegow
Level 4
Employee

Once If you delete the “User” from the console, The complete backup data will be deleted from NUDF for that particular user.

And the deleted data won’t go to any trash. We need find out any third party tool that can recover from the disk.