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When I try to catalog my media, it hangs on 'Queued'

Brook_Ravan
Level 2
Any idea what's going on with this? I've searched the forums and haven't found the solution. No error message is cropping up. Any help would be greatly appreciated!

Brook
2 REPLIES 2

Brook_Ravan
Level 2
For what it's worth, I ran SGMon.exe, and here's where it seems to hang ...

Job::Mount: acquired device
Job::Mount: mounting tape
DeviceManager: incoming event fired
DeviceManager: stalling

Hope that helps get to the root of what's going on, because I'm baffled. Thanks.

Brook

Shane_Marshall
Level 3
I have seen this before as well and my solution was to delete any locked jobs on my B2D folders. If a job doesn't complete properly is will leave a .loc file behind on the B2D folder. That will cause your jobs to stay queued up. Just delete the .loc file (as long as you don't actually have a job that is running).

Hope this helps