BackupExec Product: Vertias Backup Exec 20.6 Rev 1188 (Installed on dedicated server windows w 2016 OS with IBM TS2900 Tape Loader)
Client OS: Physical Windows Server 2008 R2 - 64 Bit / OS Patches status , updated
Getting below error while taking (SDR) FULL backup of client
Final error: 0xe000ff15 - A communications failure has occurred with a System State resource.
Sometimes it works fine, sometimes it doesn't. I tried to follow the guide to clear the windows update, but this error randomly occuring. Howto sort it on a permanent basis?
Please refer below LOG,
Backup started on 6/13/2023 at 5:58:25 AM.
Tuesday, June 13, 2023 6:09:01 AM - V-79-57344-6530120.0.1188.2718eng-systemstate-backupV-79-57344-65301ENRetailWindows_V-6.2.9200_SP-0.0_PL-0x2_SU-0x110_PT-0x3 - The System State resource is not responding. Backup set canceled.
Tuesday, June 13, 2023 6:09:01 AM - V-79-57344-4148820.0.1188.2718eng-systemstate-backupV-79-57344-41488ENRetailWindows_V-6.2.9200_SP-0.0_PL-0x2_SU-0x110_PT-0x3 - Due to one or more errors in \\MYSERVER\System?State, this backup cannot be used for conversion to virtual machines, Simplified Disaster Recovery (SDR), or a complete online restore.
Backup completed on 6/13/2023 at 6:09:06 AM.
Backed up 9 System State components
Processed 6,685,467,793 bytes in 10 minutes and 41 seconds.