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add licence to backup Exec 2012 problem

Mavericks_SYS
Level 3
Partner Accredited Certified

Hello All,

I have a problem when i import the licensing file .slf to Symantec Backup Exec 2012, he show me this message :

Support 64 bits requis

The current installation could not locate the required install media

Please select the path to the installation media. this path will contain a file named browser.exe or backupexecMedia.xml

Please i need your help.

 

1 ACCEPTED SOLUTION

Accepted Solutions

AmolB
Moderator
Moderator
Employee Accredited Certified

You need to browse the installation media of BE2012 and give path of the .msi file

Refer to below forum threads

https://www-secure.symantec.com/connect/forums/trial-licensed

https://www-secure.symantec.com/connect/forums/backup-exec-2010-r3-service-pack-1-install

EDIT

Also refer to below TechNote

http://www.symantec.com/docs/TECH170781

View solution in original post

3 REPLIES 3

AmolB
Moderator
Moderator
Employee Accredited Certified

You need to browse the installation media of BE2012 and give path of the .msi file

Refer to below forum threads

https://www-secure.symantec.com/connect/forums/trial-licensed

https://www-secure.symantec.com/connect/forums/backup-exec-2010-r3-service-pack-1-install

EDIT

Also refer to below TechNote

http://www.symantec.com/docs/TECH170781

pkh
Moderator
Moderator
   VIP    Certified
The BE installation media must be online and accessible when you are importing the .slf files, e.g if you have burned the installation ISO image to a DVD, then you need to put it into the DVD drive before you import the files

Mavericks_SYS
Level 3
Partner Accredited Certified

Thank's everyone, this is the solution :)