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agent stopped working when backup oracle database

i have backup exec 2014 i trying to backup oracle database installed in linux operating system with version 7, i can backup datafile from the operating system with no problem but when i try to backup oracle database the agent stopped the service in linux server automaticly and the communication disconnect between the backup exec and the linux server i collect the log file for the problem but i didnt found the solution for this problem 

can you help me to fix this problem

7dea07c0 Sun Dec 16 07:44:42 2018 : Requested no generation of log file
7dea07c0 Sun Dec 16 07:44:42 2018 : No configuration file specified. Using default.
7dea07c0 Sun Dec 16 07:44:42 2018 : Log to console: enabled
7dea07c0 Sun Dec 16 07:44:42 2018 : Successfully set the supplementary groups of the process
7dea07c0 Sun Dec 16 07:44:42 2018 : Initialized locks for SSL callbacks
7dea07c0 Sun Dec 16 07:44:42 2018 : DoSnapshotReconcile: Attempting Snapshot Reconcile ...
7dea07c0 Sun Dec 16 07:44:42 2018 : DoSnapshotReconcile: This installation does not supports snapshots. Skipping the Reconcile Operation ...
7dea07c0 Sun Dec 16 07:44:42 2018 : Starting NDMP processor
7dea07c0 Sun Dec 16 07:44:42 2018 : NDMPDMainThreadFunc spawned: grpid=1, tid=1955358464
748c6700 Sun Dec 16 07:44:42 2018 : FS_InitFileSys
748c6700 Sun Dec 16 07:44:42 2018 : libbedsnt5.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedssql2.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedsxchg.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedsxese.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedsmbox.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedspush.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedsnote.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedsmdoc.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedssps2.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedssps3.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedsupfs.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedsshadow.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedsoffhost.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : loaded libbedsvx.so
748c6700 Sun Dec 16 07:44:42 2018 + engine/fsys/shared/initfsys.cpp (359):
748c6700 Sun Dec 16 07:44:42 2018 | libbedsvx.so loaded at index 22
748c6700 Sun Dec 16 07:44:42 2018 : loaded libbedsrman.so
748c6700 Sun Dec 16 07:44:42 2018 + engine/fsys/shared/initfsys.cpp (359):
748c6700 Sun Dec 16 07:44:42 2018 | libbedsrman.so loaded at index 14
748c6700 Sun Dec 16 07:44:42 2018 : loaded libbedssms.so
748c6700 Sun Dec 16 07:44:42 2018 + engine/fsys/shared/initfsys.cpp (359):
748c6700 Sun Dec 16 07:44:42 2018 | libbedssms.so loaded at index 1
748c6700 Sun Dec 16 07:44:42 2018 + engine/fsys/shared/initfsys.cpp (359):
748c6700 Sun Dec 16 07:44:42 2018 | libbedssms.so loaded at index 2
748c6700 Sun Dec 16 07:44:42 2018 + engine/fsys/shared/initfsys.cpp (359):
748c6700 Sun Dec 16 07:44:42 2018 | libbedssms.so loaded at index 3
748c6700 Sun Dec 16 07:44:42 2018 + engine/fsys/shared/initfsys.cpp (359):
748c6700 Sun Dec 16 07:44:42 2018 | libbedssms.so loaded at index 4
748c6700 Sun Dec 16 07:44:42 2018 : loaded libbedssmsp.so
748c6700 Sun Dec 16 07:44:42 2018 + engine/fsys/shared/initfsys.cpp (359):
748c6700 Sun Dec 16 07:44:42 2018 | libbedssmsp.so loaded at index 11
748c6700 Sun Dec 16 07:44:42 2018 : libbedsra.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : libbedsdb2.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : loaded libbedsedir.so
748c6700 Sun Dec 16 07:44:42 2018 + engine/fsys/shared/initfsys.cpp (359):
748c6700 Sun Dec 16 07:44:42 2018 | libbedsedir.so loaded at index 34
748c6700 Sun Dec 16 07:44:42 2018 : libbedsvmesx.so could not be loaded:
748c6700 Sun Dec 16 07:44:42 2018 : Initializing FSs
748c6700 Sun Dec 16 07:44:42 2018 : FS 1 failed to initialize: 0xE000FE46
748c6700 Sun Dec 16 07:44:42 2018 : Function called: RMAN_InitFileSys
748c6700 Sun Dec 16 07:44:42 2018 : Using 'UTF-8' Encoding.
748c6700 Sun Dec 16 07:44:42 2018 : Using vfm path /opt/VRTSralus/VRTSvxms from config.
748c6700 Sun Dec 16 07:44:42 2018 : Sucessfully set VFM_PRIVATE_ROOT env to /opt/VRTSralus/VRTSvxms.
748c6700 Sun Dec 16 07:44:42 2018 : VFM_PRIVATE_ROOT was set with value /opt/VRTSralus/VRTSvxms
748c6700 Sun Dec 16 07:44:42 2018 : VXMS Initialization OK.
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <sysfs> mounted at </sys>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <proc> mounted at </proc>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <devtmpfs> mounted at </dev>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <securityfs> mounted at </sys/kernel/security>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <tmpfs> mounted at </dev/shm>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <devpts> mounted at </dev/pts>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <tmpfs> mounted at </run>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <tmpfs> mounted at </sys/fs/cgroup>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/systemd>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <pstore> mounted at </sys/fs/pstore>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/net_cls,net_prio>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/cpu,cpuacct>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/blkio>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/devices>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/hugetlb>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/cpuset>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/memory>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/perf_event>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <cgroup> mounted at </sys/fs/cgroup/freezer>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <configfs> mounted at </sys/kernel/config>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <xfs> mounted at </>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <selinuxfs> mounted at </sys/fs/selinux>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <autofs> mounted at </proc/sys/fs/binfmt_misc>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <debugfs> mounted at </sys/kernel/debug>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <mqueue> mounted at </dev/mqueue>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <hugetlbfs> mounted at </dev/hugepages>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <binfmt_misc> mounted at </proc/sys/fs/binfmt_misc>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <ext3> mounted at </boot>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <rpc_pipefs> mounted at </var/lib/nfs/rpc_pipefs>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <tmpfs> mounted at </run/user/54321>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <fusectl> mounted at </sys/fs/fuse/connections>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <nfs4> mounted at </backup>
748c6700 Sun Dec 16 07:44:42 2018 : Detected Mounted Filesystem: type <tmpfs> mounted at </run/user/0>
748c6700 Sun Dec 16 07:44:42 2018 : INFORMATIONAL: Zero value found for 'DisableRMAL' from ralus.cfg, allowing RMAL to initialize
748c6700 Sun Dec 16 07:44:42 2018 : Successfully resolved the "ndmp" service to port: 10000 (host order)
748c6700 Sun Dec 16 07:44:42 2018 : BETCPListener successfully installed a signal handler for SIGTERM
748c6700 Sun Dec 16 07:44:42 2018 : BETCPListener::BETCPListener: This system appears to be a Dual IP system
748c6700 Sun Dec 16 07:44:42 2018 : BETCPListener::BETCPListener: Successfully set the IPV6_V6ONLY option, this listener may behave as Dual Stack listener
748c6700 Sun Dec 16 07:44:42 2018 : BETCPListener::Bind: Could not bind to port 10000 on IPv6, An error occurred during a socket bind operation: Error Code: 98, System Error Message: Address already in use
748c6700 Sun Dec 16 07:44:42 2018 : BETCPListener::Bind: Could not bind to port 10000 on IPv4, An error occurred during a socket bind operation: Error Code: 98, System Error Message: Address already in use
748c6700 Sun Dec 16 07:44:42 2018 : Could not start NDMP Listener on port 10000: An error occurred during a socket creation operation: Error Code: 98, System Error Message: Address already in use
748c6700 Sun Dec 16 07:44:42 2018 : ndmpRun: exiting
[root@portal-test-11g bin]# 7dea07c0 Sun Dec 16 07:44:47 2018 : Stopping remote agent due to explicitly failed initialization
7dea07c0 Sun Dec 16 07:44:52 2018 : Startup failure detected
7dea07c0 Sun Dec 16 07:44:52 2018 : Remote agent exiting, cancelling 3 joinable threads
6933c700 Sun Dec 16 07:44:52 2018 : time to exit thread
68b3b700 Sun Dec 16 07:44:52 2018 : NrdsAdvertiserThread: exiting
63fff700 Sun Dec 16 07:44:57 2018 : NrdsAdvertiserThread: exiting
7dea07c0 Sun Dec 16 07:44:57 2018 : unloading libbedssms.so
7dea07c0 Sun Dec 16 07:44:57 2018 : unloading libbedssmsp.so
7dea07c0 Sun Dec 16 07:44:57 2018 : unloading libbedsrman.so
7dea07c0 Sun Dec 16 07:44:57 2018 : unloading libbedsvx.so
7dea07c0 Sun Dec 16 07:44:57 2018 : unloading libbedsedir.so

 

1 Reply

Re: agent stopped working when backup oracle database

Have you confirmed compatibility for BE14 with the specific Linux version and Oracle version?

All Compatibility lists over here: https://www.veritas.com/support/en_US/article.000017788

Not sure if you know that support for BE14 has ended on 7 Nov.
https://www.veritas.com/support/en_US/article.000116356

If your maintenance is up-to-date, you can upgrade free of charge.