07-01-2014 07:49 AM
Buen día. He registrado las licencias que ven en la figura, pero al momento de regresar a esta ventana para activiar otra licencia, aparecio la palabra "Mantenimiento" al costado. Algun comnetario? - gracias de antemano...
y una ultima consulta basica, el campo "Quantity", en el caso de "Agent for Applications and Databases", esto se refiere a poder respaldar 10 aplicaciones o bases de datos, aun estando en equipos diferentes (windows y linux)? .... y como se relaciona esto con el "Agent for Windows"
... Gracias
07-01-2014 08:44 AM
There are 2 types of licenses. One is the Maintenance one and the other is for the product (along with agents and options) itself. The second type of license does not have the word Maintenance in brackets. Best to get in touch with Licensing to obtain the product licenses. And when you add a product license, do ensure you click Next and complete the license install wizard as well.
Licensing's contact info - http://www.symantec.com/support/assistance_care.jsp
The Agent for Applications & Databases (10) licenses cover certain applications such as SQL, Exchange, Sharepoint, AD, Lotus, Oracle (and only Oracle can be installed on Linux). So, it does not matter if its using Windows or Linux.
07-02-2014 07:20 AM
Hello John,
The issue that you are facing is as mentioned in the following technote:
http://www.symantec.com/docs/TECH183970
Regards,
-Sush...