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backup dismounted mailbox database on exchange 2007

bellissimopytho
Level 5

Hi, I have to backup a dismounted mailbox db on exchange 2007 but backup exec 2012 says it can't backup.

The following is the error:

 

Job ended: giovedì 28 agosto 2014 at 14.17.49
Completed status: Failed
Final error: 0xe000ff02 - One or more of the databases for this storage group are currently dismounted.  This backup is incomplete.  Make sure that all databases are mounted, and then resubmit the backup job.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65282

 Can I just backup the edb file ?

it's a db that I have to delete and I cannot moun it.

Thank your very much for the answers.

1 ACCEPTED SOLUTION

Accepted Solutions

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

You'd need to disable Active File Exclusion as per the TN below...

http://www.symantec.com/docs/TECH92375

Once done, select the *.edb and any related files and back them up using Advanced Open File Option (just to be sure). Verify the backup if need-be and turn AFE back on again.

Thanks!

View solution in original post

1 REPLY 1

CraigV
Moderator
Moderator
Partner    VIP    Accredited

Hi,

 

You'd need to disable Active File Exclusion as per the TN below...

http://www.symantec.com/docs/TECH92375

Once done, select the *.edb and any related files and back them up using Advanced Open File Option (just to be sure). Verify the backup if need-be and turn AFE back on again.

Thanks!