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backup error

skc12345
Level 2

Hello,

I'm sorry to bring this topic out, I've already seen other topics about the same issue.

The issue reported by Backup Exec is : "The job completed successfully. However, the following conditions were encountered : The Backup Exec Remote Agent on the ressource does not support the option to enabl the restore of individual items. A backup was run, but you will not be able to restore individual items from this backup set"

So the first thing I found was to update the remote agent and i can't find the option.

1 REPLY 1

Marianne
Moderator
Moderator
Partner    VIP    Accredited Certified

@skc12345 

Please share details of your environment, such as:
BE version on BE server and remote agent
OS on remote agent
Type of backup - Application (e.g. Exchange) or Virtual machine (e.g. Hyper-V or VMware).

Have you confirmed compatibility of all components with your current BE version?