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backup up Hyper-v and subfolders with backup exec 2016

Hi all,

i will need some help with backup exec 2016:

my network setup is currently:

2 DC and one DATA server in hyper-v, backup exec 2016 is installed on the host of hyper-v , i am having difficulties to backup the  data server vm sub folders , the sub folders it only shows c drive program data.

can someone please guide me , i want to be able to also use the instant recovery of VM .

Thanks

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Re: backup up Hyper-v and subfolders with backup exec 2016

is there some message on the joblog?

are all the requirements OK for hyper-v backup? (see admin guide section D)