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Backup Exec

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How to deploy Backup Exec via the AWS Marketplace

How to deploy Veritas Backup Exec on AWS Marketplace.Veritas Backup Exec provides simple, rapid, and secure offsite backup to AWS for your in-house virtual and physical environments and protects cloud-based workloads in AWS. Veritas Backup Exec helps...

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How to deploy Backup Exec via the Azure Marketplace

How to deploy Veritas Backup Exec on Azure Marketplace.Veritas Backup Exec provides simple, rapid, and secure offsite backup to Azure for your on-premises environments and protects cloud-based workloads in Azure. Veritas Backup Exec helps customers r...

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Useful links for Upgrading Backup Exec

At its most basic, the upgrade procedure for Backup Exec is simply running installation media for the most recent version on an existing Backup Exec server. Backup Exec 15, 16 and 20 can be upgraded to Backup Exec 21 with this method. Article 1000443...

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rdmchugh by Level 1
  • 0 replies
  • 10 kudos

Jobs hang while backing up Vmware shapshots

Hello, We're having problem with Backup Exec 15. When I'm backing up VM from VMware vCenter very often the Job hangs forever. Everytime Backup Exec creates a new VMware snapshot successfully. But the problem occurs when it starts coping snapshot to...

STRoman by Level 0
  • 1 replies
  • 0 kudos

Backup Exec 2010 R3 server service will not start - Event ID 57802

Can I please get a hand with the following Backup Exec service problem?  Here are the details...    Installed on MS Server 2008 R2     Backup Exec 2010 R3 with basic core license (cannot access currently to get patch level)    SQL Server 2005 (whi...

JanBog by Not applicable
  • 0 replies
  • 0 kudos

Want solutions for cleanup or delete a PDVFS in logs

Hi,   I used BE.15 on Windows 2012R2. I want a solutions for delete or cleanup a PDVFS .LOG in C:\Program Files\Symantec\Backup Exec\Logs\PDVFS\ Because it's too big folder (about 70 GB.). And drive C: almost full.   Thank you.   Sattaya.   ...

Sattaya by Level 3
Partner Certified
  • 1 replies
  • 0 kudos

Incremental Backups not Running until Full backup is complete

Hello, I am new with this BE backup system and need your professional advice. We do our Full backups every Sunday and our Incremental backups from Monday - Saturday. Our Full backups takes 3 to 4 days to complete (with verification) and the Increm...

Kanuto23 by Level 2
  • 10 replies
  • 0 kudos


Hi, I am new to backups all my duplicate jobs are failed with error e000e020 - The job was scheduled to run, but the availability window closed before the job could start. There may not have been any destination devices available during the window,...

Encryption Keys

Hi! Greetings! I'm finished upgrading my BE14 to BE15. My problem is.. I've forgot my Encryption Key, there is another possible way to gain another Encryption Key? Hoping someone can help me in my problem.   Thanks in advance! J.Huggs

J_Huggins by Level 6
  • 6 replies
  • 0 kudos

migrate backup exec MMS to another MMS

i have backup exec 15 CASO server and my MMS is backup exec 2012 and i am planning to migrate that MMS to another server in the same CASO and keep the old data (the catalog is distributed) any idea how to do this (it's a file server migration infact)...

VM backup fails unable to open disk with SSL error

I just updated from Backup Exec 2014 to 15 FP3. Before the upgrade all backups were being performed fine, after the upgrade none of the vmware backups are working now. I get the following error on every one: V-79-57344-38277 - Unable to open a disk ...

Error when Backup Exec requests tape insert

We just recently switched over to Backup Exec 2015 from Backup Exec 2010. I'm learning the program but it's taking some time. Reading the manual is really dry and lots doesn't apply to our system.   What we are running into is when I set a job to r...

Resolved! Encryption of Granular Backup Sets on Disk

I was updating a job I created some time back and to my surprise, I received this notification when I went to save it: I backup to disk and take that disk offsite for safe storage.  The fact that GRT essentially disables encryption is news to me a...

JarrodC by Level 3
  • 3 replies
  • 0 kudos


Hello, i am using BE2012 and just bought a WESTERN DIGITAL network drive MYCLOUD EX4. I am trying to configure the new drive to BE2012 but it always responds this message. "The path appears to be an invalid path. Please ensure the server name and ...

Resolved! vmware backup job stay queued

My new install Backup Exec 15 FP3 on windows 2008 R2 SP1. I try to backup vmware vsphere 5.1 guests. But one vm cannot backup. Job can take snapshot and stay queued forever. I just change transport mode from SAN or NBD but not work. Job stay "qu...

SONGYOD_KH by Level 4
Partner Accredited
  • 8 replies
  • 0 kudos

How to install BE15 on x86 OS

Hi Support, When we are trying to install BE15 on Windows server 2008 standard version SP2 x86 system, we will see the warning "The Backup Exe Server and the Remote Administration console are either not supported on this operating system....". But d...

SymQNA by Level 5
  • 3 replies
  • 0 kudos

DB Encryption Key

On the home screen we were being prompted to export a DB encryption key. I ran through the wizard and picked a location to export it to. The question is now what? It created a .dek file that I cannot open and I have no idea what the key is or what i...