01-25-2016 12:48 PM
Hi
I have this error when i try to do any action " An error with the backup exec administration consol has ocurred, the administration console will close when you clik OK. To restart the console, click the backup exexec icon or click start > all programs > symantec backup exec."
The console crash,
I have this error too.
An error with the Backup Exec administration console has occurred. The administration console will close when you click OK. To restart the console, click the Backup Exec icon or click Start > All Programs > Symantec Backup Exec.
Culture is not supported.
Parameter name: culture
22538 (0x580a) is an invalid culture identifier.
at System.Globalization.CultureData.GetCultureData(Int32 culture, Boolean bUseUserOverride)
at System.Globalization.CultureInfo.InitializeFromCultureId(Int32 culture, Boolean useUserOverride)
at System.Windows.Input.InputLanguageSource.get_CurrentInputLanguage()
at System.Windows.Input.InputLanguageManager.get_CurrentInputLanguage()
at System.Windows.Documents.TextSelection.EnsureCaret(Boolean isBlinkEnabled, Boolean isSelectionActive, CaretScrollMethod scrollMethod)
at System.Windows.Documents.TextSelection.System.Windows.Documents.ITextSelection.UpdateCaretAndHighlight()
at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
at System.Windows.Input.InputManager.ProcessStagingArea()
at System.Windows.Input.KeyboardDevice.ChangeFocus(DependencyObject focus, Int32 timestamp)
at System.Windows.Input.KeyboardDevice.Focus(DependencyObject focus, Boolean askOld, Boolean askNew, Boolean forceToNullIfFailed)
at System.Windows.Input.KeyboardDevice.Focus(IInputElement element)
at System.Windows.UIElement.Focus()
at System.Windows.Input.KeyboardNavigation.Navigate(DependencyObject currentElement, TraversalRequest request, ModifierKeys modifierKeys, DependencyObject firstElement)
at System.Windows.Input.KeyboardNavigation.Navigate(DependencyObject currentElement, TraversalRequest request)
at Symantec.HRO.UI.WPFFramework.DialogContentControl.<DialogContentControl_Loaded>b__0()
at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
at MS.Internal.Threadin
Additionally,
The event viewer shows
A process crash has been detected.
Faulting application: BackupExec.exe 14.2.1180.2113
Faulting module: KERNELBASE.dll 6.1.7601.19110
Fault offset 0xb16d
Exception code 0xe0434352.
I did:
Deinstall antivirus
Upgrade BE 2014 to BE205
Reinstall from Initial BE2015 (previous backup of data and catalogs folders)
Delete previous installations of BE, restart and Install like firts time BE2015
All previous actions not work.the console still crash
Please anybody help me?
Solved! Go to Solution.
01-26-2016 11:06 AM
HI,
my issue was solved.
the root of problem was that BE15 could not identify the language,
in the toolbar, we found that the language was: ?? Unknown Languaje.
WorkAround: I installed spanish language , like alternative languaje on my OS.
Thank you
01-25-2016 01:21 PM
Have you loaded the latest FP for BE 15?
If not, run LiveUpdate and do this before checking it again.
Thanks!
01-25-2016 01:34 PM
Hi
Yes i have the lastest FP fro BE15 , i run liveupdate before start services.
Regards,
01-25-2016 06:02 PM
Go to Programs and Features, uninstall the .Net Framework and then do a repair of BE 15. This will re-install the .Net Framework and repair BE. Try again.
01-26-2016 11:06 AM
HI,
my issue was solved.
the root of problem was that BE15 could not identify the language,
in the toolbar, we found that the language was: ?? Unknown Languaje.
WorkAround: I installed spanish language , like alternative languaje on my OS.
Thank you