beremote.exe (4164) crashes when backing up a VMWare machine

[HiredGun]

Below is the event log entry.  This is crashing when backing up a VM.  For me, the problem is occuring only when using a backup-privileges account.  This does not crash when using a domain admin account for the backup job.  I have VMWare vSphere 4.1.

Faulting application name: beremote.exe, version: 13.0.4164.0, time stamp: 0x4c2a6f09

Faulting module name: KERNELBASE.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdfe0

Exception code: 0xe06d7363

Fault offset: 0x000000000000aa7d

Faulting process id: 0x184

Faulting application start time: 0x01cb572025b33900

Faulting application path: C:\Program Files\Symantec\Backup Exec\beremote.exe

Faulting module path: C:\Windows\system32\KERNELBASE.dll

Report Id: edceb077-c313-11df-865d-00237d5ef32e

[pkh]

Do you have this problem if you use the domain administrator as the BE Service Account (BESA)?

Do check that the backup-privileges account that you are using has the required rights for use as a BESA.  See the document below

http://seer.entsupport.symantec.com/docs/325495.htm