catalog issue

[Shahin123]

Hi,

We have an Dell Power valt 124 with LTO5 tapes. Today I would restore data from thape 12, but it says, I should first catalog this Tape. before I run the catalog I first run the inventory and it went ok, after that I did run the catolog this media and I can see that tape has been loaded and it says oparation catalog but after 1 hour and still it is busy with this job, is this normal? how long would take to catologe an LTO5 1.5 T.B Tape.

Any idea why it take longtime to catalog this tape?

I did create an screenshot of the opration:

[Manjunath_Rajan]

This is normal  in LTO5 tapes.Generally calaog takes more time.

Wait for the catalog to complete and then try for thr restore.

[AmolB]

Do you see the byte count changing for the catalog job? Don't worry if the byte count is changing.

If the backup set contains large number of small items than it may take a long time to catalog tape.

[Shahin123]

Thanks for your repaly,

As you can see in the screenshot that I sent in cannot see any thing in the byte count is this ok?

But when I go to the

C:\Program Files\Symantec\Backup Exec\Data I can see that the size of the catalog XML file is changing.

Also this tape is full and I used this tape to backup our Hyper-V virtual servers.

So I will wait to see howlong wil take to

[AmolB]

Right click on the column and add "Byte Count"

[Shahin123]

I see the byte count colummn but it is empty:

[AmolB]

Wait for another 60-90 mins.

[Shahin123]

Hi,

Finaly after 3 hours I get this error:

[AmolB]

Refer to http://www.symantec.com/docs/TECH44676

[Shahin123]

I already sow this, but the issue is here,

They talking about renameing the catalog folder, by doing so that means I lose the catalogs of my other tapes. we didnot tranacate the catalog folder untill now and it has almost 7 GB data in it, we have an tape library that has 16 tapes and untill now we have writen data on all of these tapes, so renaming this folder means recataloging all of these 16 tapes, and as you know this would take like for ever to cataloge all these tapes again.

Any other ideas?

Shahin

[AmolB]

You are not going to lose the catalogs, whenever required you can switch to the old catalogs folder.

[Shahin123]

If I understand you correctly I should just rename the cataloge folder to catalog.old and then after recataloing the problematic media I have to again rename the oreginal catalog folder (catalage.old) back to cataloge.

am I right?

[AmolB]

Yes, you are right. Infact you can also copy catalogs from the new catalogs folder to

the original catalogs folder.

[Shahin123]

I will try this laater tonight and will let you know the result.

Thanks

[Shahin123]

HI Cool,

I did follow your suggestion and rename the catalog folder remove the check mark under option-cataloge and run the catalog again this time take me almost 5 hours but after I get again the same eeror as yesterday and when try to restore from this tape I get the message that I have to recataloge this tape.

what is goingon here? I remember I could open this tape before why in once this heppens?

Shahin

[AmolB]

To isolate the issue, can you try to catalog any other tape. If it works than the issue is

with your tape. If it does not work than the issue is with BE.

[Shahin123]

Hi,

Today I did change the catalog folder to its orginal location and then tried to resoter from this tape and strange enough I can see the files on this folder, just the last Virual server that was backed up on this tape has an read X on it, and I think I know why, when this tape become full I add one more tape and allowed it to go ahead to backup on the next tape, but that tape has some issue and we had to erase it. could the X on the last backup file be the reson the catolaging failed?

importent thing is that I can rstore those files that I need. and I am going to create a new backup from the same virtual server to night, when this job is done I will erase this problematic tape.

Shahin