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change tape to lto5 and media is unrecognize backup exec 2010

hi,

i change tape from lto4 to lto5 on my dell power vault tl2000. i dont have

pastedit a label on my new media, so i deselected the option enable barcode and add it

a new rule on barcode rule. but still it doen not function.

help please

5 Replies
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Did you put an LTO 5 barcode

Did you put an LTO 5 barcode label on the tape, or did you re-use your 'old' LTO4 labels ?

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no. iam not using barcode

no. iam not using barcode label. the tape is empty.

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Huh, in your first post you

Huh, in your first post you talk about barcode rules, but you are not using barcodes on the tapes ???

The library has a web interface, how are the tapes recognized when you view the library with the browser ?

Is the tape drive in your library even an LTO5 unit ?

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You may try installing the

You may try installing the latest Device drivers, refer to the following Technote ::

http://www.symantec.com/docs/TECH158750

Hope this helps.

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Mmm...going back further than

Mmm...going back further than BE, is that drive detected in Windows Device Manager? If not, BE won't see it...