07-09-2015 08:10 AM
After a while I've changed the cleaning tape in an autoloader. Be 2014 (on windows 2008 r2) recorgnized the Cleaning tape in the slot.
The error is "clean drive 0002 -- the job failed with the following error: library error - attempt to clean a drive in a library with expired or bad cleaning media."
Also the error in the Job log is "V-79-57344-34028 - A backup storage read/write error has occurred. If the storage is tape based, this is usually caused by dirty read/write heads in the tape drive. Cl..."
How to say to BE2014 that the cleaning tape cassette is new?
Thank you.
Enrico
07-09-2015 11:01 AM
This may help
http://www.symantec.com/docs/TECH64601
Are you using bar codes? If so, is the bar code on the new cleaning media the same as the old cleaning media?
See this
https://www-secure.symantec.com/connect/forums/new-cleaning-tape-backup-exec-still-thinks-its-old-tape
07-13-2015 02:03 AM
This doesn't work. The HP library sees the clean tape and can also use it to clean the drive. BE doesn't work correctly.