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e000959a - An attempt to take a snapshot of a virtual machine failed because it was unable to quiesce an application

When doing backups of VM servers I get the following error and some of my backups don't comlete.

e000959a - An attempt to take a snapshot of a virtual machine failed because it was unable to quiesce an application

This happens with both Full backups and Differentials.  I am running Backup Exec 2012 fully patched.  The VMWare environment is version 5.

Any thoughts or ideas are appreciated.

8 Replies

Have a look at the following

Have a look at the following doc 

 

 

http://www.symantec.com/docs/TECH129724

 

 

Hi, Do you have the remote

Hi,

Do you have the remote agent installed on your server?

I hope that you are not using

I hope that you are not using ESX 5.1 because it is not supported.

See whether you can take a manual snapshot of the machine.

@Imosla,  I do not have the

@Imosla,  I do not have the remote agent installed on any of the Virtual servers.  I am using the VMWare agent on the media server to do the backups.

 

@pkh,  We are running ESX 5.

Is GRT enabled for your

Is GRT enabled for your backups?  If it is make sure you install the Remote Agent on the guest machine (s).

No GRT is not enabled for our

No GRT is not enabled for our backups.

I think I've seen this error

I think I've seen this error before. Are you using a snapshotting technology based on VSS? Is it taking a backup at the same time?

 

On one of the failed machines can you perform the following commands and give us the output?

vssadmin list writers

vssadmin list providers

I solved similar problem by

I solved similar problem by stopping and disabling following services on guest machines BackupExecVSSProvider VMware Snapshot Provider This of cource depends on which snapshot provider you are using.