Showing results for 
Search instead for 
Did you mean: 

e000e020 backup error

Not applicable

Hello, We started getting these errors a few weeks ago. the weekly full backup jobs fail with this error. However there is most certaintly media and drives available. for 3 hours before the job fails. the job has until 4PM the following day to start, drives and media becoome available around 12 PM. the job waits until 4PM to start and then fails. We did not make any changes to to the job. this only affects one backup job.


Level 4

Are you using any of the BUE rules or policies or is this a pure independant backup job? What is the status of the job for the time leading up to the cancellation? Does it say "Loading Media", "Queued',  "Scheduled - Device Not Ready"? That might help narrow it down.

Another option would be to open the job, go to the Scheduling, switch to Run on, Submit, go back in, switch back on Schedule, and set your schedule back up. 

Level 6

Scheduled jobs fail with status "missed" and error "e000e020 - The job was scheduled to run, but the availability window closed before the job could start."


Backup Exec for Windows Servers: Daylight Savings Time (DST) change may cause missed jobs