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error report at ./beremote --log-console

reneziz
Level 2
    I was uninstall ralus agent ver 10.0 rev 552 and install ralus agent  BEWS_12.1364_LINUX-UNIX-MAC_AGENTS.tar.gz. In server side (windows XP base) was installed symantec backup exec ver 12. i follow instruction of installation in http://seer.entsupport.symantec.com/docs/282010.htm (its instruction is for ralus agent ver 10, but same with ralus 12, the different is only in summary location).
  
    After installation successfull, i restart the computer. And.... my symantec backup exec in windows cannot logon in ralus agent [client side, i use centos 5.3]. i try to stop the VRTSralus service, and use command  ./beremote --log-console in directory /opt/VRTSralus/bin/. and show this message [i showing the important message only]


----------------------

2d7cb90 Fri May 14 14:04:22 2010 : BETCPListener::BETCPListener: This system appears to be a Dual IP system

2d7cb90 Fri May 14 14:04:22 2010 : BETCPListener::BETCPListener: Successfully set the IPV6_V6ONLY option, this listener may behave as Dual Stack listener

2d7cb90 Fri May 14 14:04:22 2010 : Started NDMP Listener on port 10000

377db90 Fri May 14 14:04:32 2010 : NrdsAdvertiserThread: advertisement cycle started.

377db90 Fri May 14 14:04:32 2010 : RMAN_EnumSelfDLE: AgentConfig GetOracleDBNames returned error. If Oracle Agent is installed, please run AgentConfig.

377db90 Fri May 14 14:04:32 2010 : NrdsAdvertiserThread: EnumSelfDLE for file system 14 returned 0(0x0) and 0 DLEs

377db90 Fri May 14 14:04:32 2010 : BENetConfigEx: Successfully refreshed adapter information.

377db90 Fri May 14 14:04:32 2010 : NrdsAdvertiserThread: EnumSelfDLE for file system 22 returned 0(0x0) and 1 DLEs

377db90 Fri May 14 14:04:32 2010 : NrdsAdvertiserThread: Nrds Message Len : 181.

377db90 Fri May 14 14:04:32 2010 : VX_RemoveDLE: DestroyDLE()

377db90 Fri May 14 14:04:32 2010 : ConnectToServerEndPoint: dest=10.1.42.181, service=6101

377db90 Fri May 14 14:04:32 2010 : BETCPConnection::LoopThroughListAndConnect: Could not connect to remote address "10.1.42.181" Error:111.

377db90 Fri May 14 14:04:32 2010 : @@@@@@@MyCloseSocket called with sockfd = 5(0x5) retval = 0

377db90 Fri May 14 14:04:32 2010 : BETCPConnection::CreateConnectionFromHostAndPort: Remote Host: "10.1.42.181": There were no addresses returned, belonging to family: IPv6

377db90 Fri May 14 14:04:32 2010 : BETCPConnection::CreateConnectionFromHostAndPort: Could not create a connection to "10.1.42.181" because attempts with both IPv4 and IPv6 protocols failed

377db90 Fri May 14 14:04:32 2010 : Could not create a BETCPConnection object from address: 10.1.42.181 error=An error occurred during a socket connect operation: Error Code: 111, System Error Message: Connection refused

377db90 Fri May 14 14:04:32 2010 : NrdsAdvertiserThread: connect to target=10.1.42.181 port=6101 failed

377db90 Fri May 14 14:04:32 2010 : NrdsAdvertiserThread: Retrying in 60 seconds

50d1b90 Fri May 14 14:04:37 2010 : NrdsAdvertiserThread: negative (purge) advertisement cycle started.

50d1b90 Fri May 14 14:04:37 2010 : NrdsAdvertiserThread: no purge is pending.

50d1b90 Fri May 14 14:04:37 2010 : NrdsAdvertiserThread: negative (purge) advertisement cycle complete. Waiting 240 minutes before advertising again.

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i was try to edit LATIN-1 in ralus.cfg , but is still not working.

how tu solve this error??

hopefully someone can help me..


1 ACCEPTED SOLUTION

Accepted Solutions

RahulG
Level 6
Employee
Add the added the network mask on the linux server .Try disablign IPv6 if enable

View solution in original post

9 REPLIES 9

RahulG
Level 6
Employee
Add the added the network mask on the linux server .Try disablign IPv6 if enable

pkh
Moderator
Moderator
   VIP    Certified
i use centos 5.3

Centos is not supported by BE 12.  See the SCL below

ftp://exftpp.symantec.com/pub/support/products/Backup_Exec_for_WindowsNT/295304.pdf

reneziz
Level 2

Thank's for Mr. RahulG solution. I have disable ipv6, restart my PC and now can connect with symanctec backup exec in PC_backup. Mr Pkh, as i know CENTOS 5.x is a free version from RHEL 5.x in SCL from ftp://exftpp.symantec.com/pub/support/products/Backup_Exec_for_WindowsNT/295304.pdf , That ralus 12 is supported for RHEL 5.x

Btw, thank you very much for all solution and respect.


Best regards

pkh
Moderator
Moderator
   VIP    Certified
as i know CENTOS 5.x is a free version from RHEL 5.x in SCL from ftp://exftpp.symantec.com/pub/support/products/Bac... , That ralus 12 is supported for RHEL 5.x

You will know whether you are right or wrong when you need to open a support case with Symantec for this server.  For me, I am not willing to take a chance that I am wrong when I am dealing with my company's data.  Our backups are our last line of defence against total disaster and they have to have 100% support.

RahulG
Level 6
Employee

Can you please Mark this as Resolved. Cheers !!!!

RahulG
Level 6
Employee
Can you please Mark this as Resolved. Cheers !!!!

azharz
Level 3

sorry sir, how to mark this as soulution, i'am newbiew at this forum thanks.

RahulG
Level 6
Employee
Just on the comment I posted  there would be an option to mark as resolve ... Check that

azharz
Level 3

Thanks mr rahul, this work now