failed duplicate backup sets using wd sharespace

[its_me1]

dear all,

i just bought wd sharespace NAS and already success create backup-to-disk folder on it, but when i'm trying to duplicate backup sets to NAS it failed with error:
V-79-57344-33935 - The backup-to-disk folder that was specified for this job ran out of disk space. ... Either free some disk space, or specify a different backup-to-disk folder for the job. Before other ...
V-79-57344-65072 - The connection to target system has been lost. Backup set canceled.
V-79-57344-33039 - Error - Mount failed. User canceled a Physical Volume Library operation

is it mean i have to reformat it with NTFS file system?



 

[Martin_Forster1]

Hi,

no its a normal file service, so the filesystem is not important.

can you write and read files on the device with your backup server ?
Run this tool
http://seer.entsupport.symantec.com/docs/321584.htm

But i would not spend much time int because its much to slow ... to make really sense.
for 1TB you will probably need more that 18 hours ...

regards

[its_me1]

dear Martin,

i can create backup-to-disk folder on it using backup-to-disk wizard, but when i'm trying to to do backup-to-disk or do duplicates backup from tape to disk it always failed. and yes i can write to the device with backup server (see pic below):



any suggestion to fix this up?

thanks

[Martin_Forster1]

hi,

first of all i would suggest that you set the maximal file size to something smaller than 2 GB. Sharespace probably has a problem with files larger than 2 GB.

Regards

[its_me1]

Dear Martin,

i've already set maximal fle size to 2GB, its run fine at first but then the job got stuck in final file:



it tooks 50minutes to create B2D000015,16,17,18,19,21, IMG000010 but then the job keep ruuning until now:



do you know how this happend? and should i cancled this job?

thanks

[Martin_Forster1]

HI

do you backup a Exchange or SQL Server ?

If yes your IMG Backup probably contains files larger 2 GB which seems not to be supported by sharespace.

IMG Backups are Application Backups performed through VSS.

Does Sharespace support ISCSI ? if yes switch to it. If no, bad luck.

regards