03-28-2022 03:33 AM
Hello,
After successfully installed agent for linux onto an Ubuntu Server 20.4 I can browse all storage content from backup exe except some folder.
This Ubuntu server use BTRFS file structure and some sub volumes are not browsable by the RALUS agent. I have this message : "Failure to browse "gitlab" The directory or file was not found, or could not be accessed".
I can browse in home directory or /root but not in certains sub folders like /var/lib/btrfs/subvolume/.
How to give acces to these folders for RALUS agent ?
Thanks :)
04-13-2022 05:30 AM
Any idea ? Can't find a fix for this issue. Thanks
04-19-2022 05:23 AM
Hi
Just to let you know we can reproduce this behavior in Ubuntu and are currently investigating it.
I will update this post once I have more information in regards timeline of a possible fix.
04-22-2022 12:44 AM
Hi
Could we ask you to test / confirm the following two suggestion :
1. Run the following command:
umount gvfsd-fuse
Be warned that after running this command the UI will not be accessible.
2. Follow the steps as described in this article:
https://askubuntu.com/questions/401454/how-to-get-sudo-access-to-shares-mounted-by-gigolo
Thank you