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linux RALUS agent and BTRFS

clarte53
Level 2

Hello,

After successfully installed agent for linux onto an Ubuntu Server 20.4 I can browse all storage content from backup exe except some folder.

This Ubuntu server use BTRFS file structure and some sub volumes are not browsable by the RALUS agent. I have this message : "Failure to browse "gitlab"  The directory or file was not found, or could not be accessed".

I can browse in home directory or /root but not in certains sub folders like /var/lib/btrfs/subvolume/.

How to give acces to these folders for RALUS agent ?

Thanks :)

3 REPLIES 3

clarte53
Level 2

Any idea ? Can't find a fix for this issue. Thanks

RogRubin
Moderator
Moderator
Employee

Hi
Just to let you know we can reproduce this behavior in Ubuntu and are currently investigating it.
I will update this post once I have more information in regards timeline of a possible fix. 

RogRubin
Moderator
Moderator
Employee

Hi
Could we ask you to test / confirm the following two suggestion :

1. Run the following command:
          umount gvfsd-fuse
Be warned that after running this command the UI will not be accessible.

2. Follow the steps as described in this article:
https://askubuntu.com/questions/401454/how-to-get-sudo-access-to-shares-mounted-by-gigolo

Thank you