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missing some bfk files - restore with some missing still?

sl00thy
Level 3

i need to restore a full back up (we got hit with crypto) and its missing a bunch of the bkf files, it somehow got switched to delete after 4 weeks and my fault for not catching it. is there anyway to extract whatever bfk files i  have somehow? i know there will be lost data, but some data is better than no data. windows sbs2008  backupexec 2010 r3.4

 

Thanks

brian

8 REPLIES 8

AmolB
Moderator
Moderator
Employee Accredited Certified

Try below steps...

1) Perform an inventory on the B2D folder which contains .bkf files.

2) Uncheck "Use Storage media based catalogs" option. 

Refer to https://support.symantec.com/en_US/article.TECH6164.html

3) Run a catalog job for the .bkf files.

4) Once catalogs job completes successfully open restore window to view contents of the .bkf files.

 

sl00thy
Level 3

ok, so i understand this correctly

 

goto devices - click on removeable backup to disk folder 002 (current one) - right click it, inventory it. once that is complete, uncheck use storage media based catalogs.

goto the FLDr00xx under removeable back up to disk folder 002 and select all the bfks and right click catalog? 

 

when i do that step i get media not found and it creates about 20-25 catalog jobs some are failing with error E0000900

AmolB
Moderator
Moderator
Employee Accredited Certified

This is expected as you mentioned that some of the bkf files are missing.

Refer to the below article, read the Note mentioned after Step#5 of Solution A

https://support.symantec.com/en_US/article.TECH45473.html

sl00thy
Level 3

thank you for your help, but after doing this, its still not doing what im trying to do.

i can see what in the bfk, but how do i just extract what is there, when i run a restore it keeps looking for media thats not there.  if it hi ok on alert it just pops a little bit later.

sl00thy
Level 3

ok i deleted the catalogs, restated the backup exec services and recataloging, its taking for ever now, is this the step i forgot?

AmolB
Moderator
Moderator
Employee Accredited Certified

That is one of the workaround if the catalog job fails.

sl00thy
Level 3

so now i seen what files i can restore, assuming since some of the folder paths have red x's? 

 

does it usally take hours for to catalog a bfk? still getting some failures 

 

Error category    : Backup Media Errors
Error             : e0000900 - The requested media is not listed in the media index and could not be mounted. To add the media's catalog information to the disk-based catalogs, run an inventory operation on the media and resubmit the Catalog operation.

For additional information regarding this error refer to link V-79-57344-2304

 

Error category    : Backup Media Errors
Error             : e000810d - Physical Volume Library Media not found.

For additional information regarding this error refer to link V-79-57344-33037

 

Error category    : Backup Media Errors
Error             : e00084ca - The data being read from the media is inconsistent.

For additional information regarding this error refer to link V-79-57344-33994

 

Error category    : Backup Media Errors
Error             : e0000904 - An error occurred while retrieving catalog information.

For additional information regarding this error refer to link V-79-57344-2308

 

Final error: 0xe00084ca - The data being read from the media is inconsistent.
Final error category: Backup Media Errors

For additional information regarding this error refer to link V-79-57344-33994

sl00thy
Level 3

and when i try to restore...

Job ended: Saturday, July 11, 2015 at 2:31:25 AM
Completed status: Failed
Final error: 0xe0008444 - An error occurred while scanning the catalogs. The job will not continue.

Check for the following:
 - low virtual memory conditions
 - a corrupt or truncated catalog
 - that the media you are restoring has not been overwritten
Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-33860