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patch update - sp1 and sp2...on BE10d win2ksp4

Madhukar_Gonu1
Level 4
hi..

am try ing to update backupexec serivce packs on windows 2k sp4..BE10d...but getting following errors...

when i try to appy sp1 or sp2...getting following error..your system is not been omodified..to complete installation run setup again....also i see errror code 1603..update couldnt not be installed when i try to install sp1..

http://seer.support.veritas.com/docs/285482.htm
http://support.veritas.com/docs/282818


help me out...

thanks...
2 REPLIES 2

Madhukar_Gonu1
Level 4
addtional info..on errors..from log files....


11-14-2006,15:55:05 : ERROR: StreamSupportFiles failed with a value of 1603

11-14-2006,15:57:04 : ERROR: Unable to stream out file {B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\Patches.ini.

11-14-2006,15:57:04 : System Error: 183, Cannot create a file when that file already exists.

Madhukar_Gonu1
Level 4
got it...resolved ....ran installation repair...rebooted server...then applied sp2..worked...done..