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"An unknown error occurred within the NDMP subsystem"

Rini_Desai
Level 3
Hello,

Ever since I installed the license for Exchange and BE, I have been getting the above error. Until then, the backups were performing perfectly. Below, you will see the output from the log.

BE 10.d is running on a Win 2003 Enterprise server. This particular backup is done to a folder on the server. I also have a separate backup that is done to the tape and it is receiving the same error.

Since it is scheduled to back up every night at 3:30am, no one is using any of the files. Neither of the links provided below are of relevance to my current configuration:
http://seer.support.veritas.com/docs/275916.htm and http://seer.support.veritas.com/docs/266777.htm

Please help!

Thanks





Completed status: Failed
Expand All Collapse All
Job Information

Job server: BANK
Job name: Shared & Exchange - Incrementals - HD
Job started: Thursday, February 02, 2006 at 3:30:02 AM
Job type: Backup
Job Log: BEX_BANK_00237.xml

Drive and media mount requested: 2/2/2006 3:30:02 AM

Device and Media Information

Drive and media information from media mount: 2/2/2006 3:30:03 AM
Drive Name: D.Backups.Shared_Exchange
Media Label: B2D000029
Media GUID: {70587579-4f3d-4541-8e8f-af84687124de}
Overwrite Protected Until: 12/30/9999 7:00:00 PM
Appendable Until: 12/30/9999 7:00:00 PM
Targeted Media Set Name: Media Set 1

Job Operation - Backup
Backup Options

Media operation - overwrite.
Hardware compression enabled.


Server - BANK

Set Information - \\BANK\Microsoft Exchange Public Folders
Backup Set Information

Family Name: "Media created 2/2/2006 3:30:02 AM"
Backup of "\\BANK\Microsoft Exchange Public Folders "
Backup set #1 on storage media #1
Backup set description: "Shared & Exchange - Incrementals - HD"
Backup Type: Incremental - Back up changed messages - Reset archive bit
Microsoft Exchange Server Agent: Started


Backup started on 2/2/2006 at 3:30:05 AM.
Backup completed on 2/2/2006 at 3:30:14 AM.

Backup Set Summary

Backed up 682 mail messages in 11 folders in 0 mailbox(es)
Processed 10,538,247 bytes in 9 seconds.
Throughput rate: 67.0 MB/min


Set Information - \\BANK\Microsoft Exchange Mailboxes
Backup Set Information

Family Name: "Media created 2/2/2006 3:30:02 AM"
Backup of "\\BANK\Microsoft Exchange Mailboxes "
Backup set #2 on storage media #1
Backup set description: "Shared & Exchange - Incrementals - HD"
Backup Type: Incremental - Back up changed messages - Reset archive bit
Microsoft Exchange Server Agent: Started


Backup started on 2/2/2006 at 3:30:15 AM.
Backup completed on 2/2/2006 at 3:37:45 AM.

Backup Set Summary

Backed up 418 mail messages in 630 folders in 20 mailbox(es)
Processed 120202353 bytes in 7 minutes and 30 seconds.
Throughput rate: 15.3 MB/min


Set Information - D: Data
Backup Set Information

Family Name: "Media created 2/2/2006 3:30:02 AM"
Backup of "D: Data "
Backup set #3 on storage media #1
Backup set description: "Shared & Exchange - Incrementals - HD"
Backup Type: Incremental - Changed Files - Reset Archive Bit


Backup started on 2/2/2006 at 3:37:48 AM.
Backup completed on 2/2/2006 at 3:38:42 AM.

Backup Set Summary

Backed up 108 files in 8560 directories.
Processed 79,432,856 bytes in 54 seconds.
Throughput rate: 84.2 MB/min


Job Operation - Verify

Set Information - \\BANK\Microsoft Exchange Public Folders
Verify Set Information

Verify of "\\BANK\Microsoft Exchange Public Folders "
Backup set #1 on storage media #1
Backup set description: "Shared & Exchange - Incrementals - HD"


Verify started on 2/2/2006 at 3:38:42 AM.
Verify completed on 2/2/2006 at 3:38:45 AM.

Verify Set Summary

Verified 682 mail messages in 11 folders in 0 mailbox(es)
0 files were different.
Processed 9,317,504 bytes in 3 seconds.
Throughput rate: 178 MB/min


Set Information - \\BANK\Microsoft Exchange Mailboxes
Verify Set Information

Verify of "\\BANK\Microsoft Exchange Mailboxes "
Backup set #2 on storage media #1
Backup set description: "Shared & Exchange - Incrementals - HD"


Verify started on 2/2/2006 at 3:38:45 AM.
Verify completed on 2/2/2006 at 3:38:54 AM.

Verify Set Summary

Verified 418 mail messages in 630 folders in 20 mailbox(es)
0 files were different.
Processed 107228090 bytes in 9 seconds.
Throughput rate: 682 MB/min


Set Information - D: Data
Verify Set Information

Verify of "D: Data "
Backup set #3 on storage media #1
Backup set description: "Shared & Exchange - Incrementals - HD"


Verify started on 2/2/2006 at 3:38:54 AM.
Verify completed on 2/2/2006 at 3:38:57 AM.

Verify Set Summary

Verified 108 files in 8560 directories.
0 files were different.
Processed 43,404,896 bytes in 3 seconds.
Throughput rate: 828 MB/min


Job Completion Status

Job ended: Thursday, February 02, 2006 at 3:38:57 AM
Completed status: Failed
Final error: 0xe000feba - An unknown error occurred within the NDMP subsystem.
Final error category: Resource Errors

For additional information regarding this error refer to link V-79-57344-65210
2 REPLIES 2

Deepali_Badave
Level 6
Hello,

Backup exec and remote servers are in cluster environment?


NOTE : If we do not receive your reply within two business days, this post would be marked assumed answered and would be moved to answered questions pool.

Rini_Desai
Level 3
Turns out the selection list was corrupt. All I had to do was create a new backup job after removing/reinstalling the licenses.