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"One or more storage groups are currently dismounted"

Gilly-Bhoy
Level 6
Partner
Hi all,

We were getting this error on our backup:
Final Error: 0xe000ff02 - One or more storage groups are currently dismounted. This backup is incomplete. Make sure that all databases are mounted and then re-submit the backup job.
V-79-57344-65282

I followed the workaround in this technote but the error remained.
http://seer.entsupport.symantec.com/docs/294851.htm

I upgraded to Backup Exec 12.5 but the problem still remains.
Has anyone got a solution to this?

Thanks,
Gilly
1 ACCEPTED SOLUTION

Accepted Solutions

Gilly-Bhoy
Level 6
Partner

Hi Craig,

Thanks for that. Turns out that there is a dismounted Store!!! Backup Exec still had it selected!

Thanks for the advice though!
Gilly

View solution in original post

2 REPLIES 2

CraigV
Moderator
Moderator
Partner    VIP    Accredited
Hi Gilly,

I'd firstly suggest not using AOFO when backing up Exchange or any other DB. Symantec don't recommend this.
Turn it off and see if you get the same issue.

Secondly, try this link if it doesn't work after turning off AOFO:

http://seer.entsupport.symantec.com/docs/289276.htm

Laters!

Gilly-Bhoy
Level 6
Partner

Hi Craig,

Thanks for that. Turns out that there is a dismounted Store!!! Backup Exec still had it selected!

Thanks for the advice though!
Gilly