BackupExec 11d rev 6235
Windows Server 2003
Tekram DC-315/U ultra scsi host adapter
SONY SDX-550V tapedrive
Server keeps rebooting or bluescreening when trying to backup to tape, following text is shown in backupexecs alert-window
Information Device Information RSM cannot manage library Tape0. The database is corrupt. 2010-01-25 11:12:04 SERVER Device
Information Device Information The device, \Device\Scsi\trm3x51, did not respond within the timeout period. 2010-01-25 11:12:04 SERVER Device
Information Device Information The driver detected a controller error on \Device\Scsi\aic78xx1. 2010-01-25 11:12:03 SERVER Device
and then 20-30x of
Information Device Information The device, \Device\Scsi\aic78xx1, did not respond within the timeout period. 2010-01-25 11:12:02 SERVER Device
\device\scsi\trm3x51 is the current scsi-card, the aic78xx1 is either not present or is the built-in ibm serveraid card which the backups are not supposed to touch in any way.
Is there any way to remove this device from backupexec? I can't see it anywhere, when running the Device configuration wizard, i set it to run symantecs drivers and remove all old devices, but the old devices only showed two sony tapestations and a tandberg from the stone-age, no scsi-cards.
This is a *major* problem since the server bluescreens every night, i'm not even sure if the aic78-devices will disappear if i reinstall backupexec but i will try that tonight.