11-06-2012 02:01 PM
Just installed another tape drive and want to retry the failed job to the new drive
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11-06-2012 05:36 PM
Hi
If you have just installed new tape drive then please ensure following things are done
1 Backup Exec is fully patched up on first place best to do that and check that is using live update
2 The connected tape drive must be using symantec drivers if they are not please install them using the following link below
http://www.symantec.com/docs/TECH17931
3 If this is library please ensure medium changer is using unknown driver for Microsoft
http://www.symantec.com/docs/TECH124860
4 Once done in backup job please edit the job to use the tape drive connected to server and run the job
Hope that helps
Thanks
11-06-2012 05:36 PM
Hi
If you have just installed new tape drive then please ensure following things are done
1 Backup Exec is fully patched up on first place best to do that and check that is using live update
2 The connected tape drive must be using symantec drivers if they are not please install them using the following link below
http://www.symantec.com/docs/TECH17931
3 If this is library please ensure medium changer is using unknown driver for Microsoft
http://www.symantec.com/docs/TECH124860
4 Once done in backup job please edit the job to use the tape drive connected to server and run the job
Hope that helps
Thanks