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require Permanent Licence Key for Symantec Backup 2010 R2 QuickStart Edition

Anand_Trivedi
Not applicable

Dear Sir,

After download and installed Symantec Backup 2010 R2 QuickStart Edition , Symantec sent permanent license key via email on Register Email ID. I was received following error message from "nobody@symantec.com" nobody@symantec.com . In that email we was not received Permanent License Key as Mentioned.

----- Forwarded Message -----
From: "nobody@symantec.com" <nobody@symantec.com>
To: xxxxxxxxxxxx@yahoo.com
Sent: Tuesday, 18 December 2012 6:19 PM


Subject: Your Backup Exec QuickStart Edition License Key

 

The activation code you entered has already been fulfilled with a Backup Exec QuickStart license key. Please verify your information is correct.

If you believe that you have received this message in error, contact Symantec Customer Care. You MUST have your Backup Exec software activation number and proof of hardware purchase available when contacting Symantec Customer Care for activation assistance to be provided.

 

How to get re- Permanent Licence Key for same Product. due to that i can't use Symantec Backup QuickStart Edition for Tandberg LTO 4 Drive in Dell Server.

2 REPLIES 2

Gurvinder
Moderator
Moderator
Employee Accredited Certified

Ahmed_Nmichi_Ha
Level 4
Employee Accredited

Please contact contact Symantec Customer Care for license issues.

 

http://www.symantec.com/support/assistance_care.jsp