01-12-2015 06:35 AM
I have replaced the cleaning tape in my MSL 4048 auto loader
How do i reset the cleaning statistic on BE 2014?
Thanks
Solved! Go to Solution.
01-12-2015 08:53 AM
Try the workaround posted by the OP - https://www-secure.symantec.com/connect/forums/new-cleaning-tape-backup-exec-still-thinks-its-old-tape
01-12-2015 07:27 AM
Are you using bar codes on your tapes? Does the new cleaning media have a different bar code than the previous cleaning media? If you are using a new bar code, then the cleaning count should reset itself.
If you aren't using bar codes (or if you are re-using bar codes), then trying deleting the cleaning media, then re-importing & inventorying it.
01-12-2015 07:48 AM
We are using barcodes and we are not re-using barcodes. this is a new cleaning tape with a new barcode label.
I have tried scan, invetory and restart BE services, but the cleanning count stay the same and doesn't reset
Thanks
01-12-2015 08:03 AM
Right-click the Tape Drive and choose Details. Click on Statistics on the left pane and on the right-side, you'll have an option to reset cleaning.
01-12-2015 08:46 AM
Thats indeed reset the statictics of the drive, but when looking at the tape media properties, its says it has beedn used 8 times even it is new and was never in use.
It still see the old cleaning tape usage.
01-12-2015 08:53 AM
Try the workaround posted by the OP - https://www-secure.symantec.com/connect/forums/new-cleaning-tape-backup-exec-still-thinks-its-old-tape
01-12-2015 10:15 PM
Thank you
04-03-2017 05:18 AM
Hi VJware,
I'm unable to open the link. It says - If you are already logged in and still can't access the page, you don't have permission to view the page--contact the person that gave you the link to see if there is an error.
Please advise. I'm having the same issue and already stuck.
Thank you in advance.