When I try to restore individual contacts for a specific user, the restore completes succesfully, but no data is restored.
The backup ccount is tested and ok. The backup account also has full access to the users mailbox.
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Ensure you Backupexec is BE 2010 r3 sp2 with one hotfix after that & also ensure remote agent on exchange server matches with remote agent version on Media server
Also if you are trying to restore from tape try duplicating data to disk first & then again try doing restore & let me know, Also have this worked ever before?
Also if you can update the exchange version will be great.
You can duplicate to disk as per the article below:
Are you restoring contacts that are in the default contacts folder - or has the end user created separate customized contacts folders to manage their contacts?
Hi First of all thanks for the reply. The versions are matching and service pack 2 is installed (was working before ).Can you tell me the hotfix number, as liveupdate is not working... Have some issue to solve.
No Exchange 2010 has an ability for a user to manage contacts is into separate folders/containers and we are currently investigating a restore issue where end users have done this (even when restroing to original locations) Hence the reason for my question
Ok I created a new user because the 5 first letters where assigned tu multiple users.
Now I receive the following error:
I found following information:
Powershell is well configured "Deselect "Require SSL
Step 1 : Permissions and Roles required for backing up Exchange 2010.
1- Make sure that the BESA(Backup Exec System Account) or the account used for Backup and Restore of Exchange 2010 has below permissions :
2- Make sure BESA(Backup Exec System Account) or the account used for Backup and Restore of Exchange 2010 has a unique and active mailbox associated with it.
3- Make sure that EWS(Exchange Web Service) is functioning properly. => YES
4- Restart all the Backup Exec Services on the Media Server(Tools | Backup Exec Services | Restart all services). => Done
5- Restart the Backup Exec Remote Agent Service on the Exchange Server. => Done
Verify the following Backup Exec Service Account (BESA) Backup Exec Default Account credentials: