03-22-2012 02:17 PM
When I try to restore individual contacts for a specific user, the restore completes succesfully, but no data is restored.
The backup ccount is tested and ok. The backup account also has full access to the users mailbox.
Any ideas?
Solved! Go to Solution.
03-23-2012 07:38 AM
Application Impersonation errors during Exchange restore should be fixed by Hotfix 180429
03-22-2012 06:27 PM
Hi
Ensure you Backupexec is BE 2010 r3 sp2 with one hotfix after that & also ensure remote agent on exchange server matches with remote agent version on Media server
Also if you are trying to restore from tape try duplicating data to disk first & then again try doing restore & let me know, Also have this worked ever before?
Also if you can update the exchange version will be great.
Thanks
03-22-2012 11:26 PM
You can duplicate to disk as per the article below:
https://www-secure.symantec.com/connect/articles/restoring-exchange-or-individual-mailboxesitems-using-backup-exec-howto |
03-23-2012 01:29 AM
Are you restoring contacts that are in the default contacts folder - or has the end user created separate customized contacts folders to manage their contacts?
03-23-2012 01:33 AM
I am restoreing from disk, never do it from tape. Takes to long ;). Thanks anyway for your reply.
03-23-2012 01:34 AM
Hi First of all thanks for the reply. The versions are matching and service pack 2 is installed (was working before ;) ).Can you tell me the hotfix number, as liveupdate is not working... Have some issue to solve.
03-23-2012 01:35 AM
I am not redirecting my restore, if that's what you mean. Thanks for your reply
03-23-2012 01:48 AM
No Exchange 2010 has an ability for a user to manage contacts is into separate folders/containers and we are currently investigating a restore issue where end users have done this (even when restroing to original locations) Hence the reason for my question
03-23-2012 07:17 AM
Ok I created a new user because the 5 first letters where assigned tu multiple users.
Now I receive the following error:
I found following information:
http://www.symantec.com/business/support/index?page=content&id=TECH144126
Powershell is well configured "Deselect "Require SSL
http://www.symantec.com/business/support/index?page=content&id=TECH125119
Step 1 : Permissions and Roles required for backing up Exchange 2010.
1- Make sure that the BESA(Backup Exec System Account) or the account used for Backup and Restore of Exchange 2010 has below permissions :
2- Make sure BESA(Backup Exec System Account) or the account used for Backup and Restore of Exchange 2010 has a unique and active mailbox associated with it.
3- Make sure that EWS(Exchange Web Service) is functioning properly. => YES
4- Restart all the Backup Exec Services on the Media Server(Tools | Backup Exec Services | Restart all services). => Done
5- Restart the Backup Exec Remote Agent Service on the Exchange Server. => Done
http://www.symantec.com/business/support/index?page=content&id=TECH124615
Verify the following Backup Exec Service Account (BESA) Backup Exec Default Account credentials:
Somebody info?
03-23-2012 07:38 AM
Application Impersonation errors during Exchange restore should be fixed by Hotfix 180429
05-28-2020 04:16 PM
05-29-2020 12:03 AM
You really need to post NetBackup issues in the NetBackup forum where you give detailed info of all relevant versions.
This particular 2012 issue was fixed by a BE hotfix.