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restoring from retired media set

Level 2


          i created a one time backup to tape on dell LTO 6 catridge a year ago ....  the backup process was flawless .. and now i tried restoring file from the tape and it shows  bad media / retired.. inventory is taking long time than usual.. also performed catalog and inventory but same result .. need the files asap and cannot erase the tape as i deleted the backup from the disk .. plz help .. below are the errors shown .... Error1.pngError2.png 


   VIP    Certified

Clean your tape drive and try again.  If the tape fails again, then I am afraid it may be unreadable.

Employee Accredited Certified

There are 2 ways media ends up being retired in Backup Exec

A) You decide to manually retire the media. This method leaves catalogs etc on the system all it does is remove the media from being writable by any further jobs

B) Backup exec detects a problem with reading or writing, to or from the media and moves it to retired for you. This is done when the error detected means it wiould either be impossible or dangerous to continue using the media. (this appear to be what is happending to you.)

There are a number of things that may cause B

1) You wrote to the media with a different block size than your current setup is using. As I believe our defaults use the same block size for the same types of drives, this would have been a deliberate change to the normal settings and perhaps done  for performance reasons. The fix for this is configure the current environment with the original block size (but that of course will affect any media written in the current environment too)

2) The drive itself is dirty and needs cleaning

3) The current drive has a problem. If you have another drive you could see if an inventory works in the other drive, it may be worth using a different tape (one that you do not care about the data on it) to run some of the hardware vendors tape tests against to get the drive checked. Also look in the event logs for hardware issues  around the time you are trying to inventory the tape as these may provide more info on what is happening.

4) The current drive is incompatible with the type of tape - i.e. typically LTO can read 2 levels back and write 1 level back. As such an LTO-6 drive probably cannot read an LTO-3 tape even though the tape will fit in the drive (fix for this is get an older lower level drive). As you are using LTO-6 this is unlikely however, note an LTO-5 drive cannot read or write from LTO-6 so you cannot go down a level either.

5) The tape itself is corrupt (to check for this try a different tape from a similar timeframe and see what it does (also check a recent tape with inventrory, catalog and a test restore operations)

Thankyou for clearing that up ... but is there any way i can restore files from the retired tape ?? and there is no problem with the drive as i performed restore operation on the other tape .... plz suggest ...

Employee Accredited Certified

If you cannot inventory (and catalog) the tape then you cannot restore so you do have to look at that problem (which is why I pointed out the possible causes and troubleshootint concepts in my previous post)

Note: if it turns out the tape is corrupt then you will NOT be able to restore from that tape.

I  had this issue after replacing a faulty drive in a library. BE put two of 70+ tapes in the Retired Media set and listed them as Bad Media. BE also reported no Backup Sets were on the tapes. To resolve, I associated them with a media set (5 year retention in my case) and then right-clicked them and selected "Scratch". This somehow re-associated them to their original media sets and the Backup Sets were also now visible. The Storage column listed "unknown" which was resolved with an Inventory.

Go figure.