secuirty certificate signing request failure

[Amit_sharma1]

Hi team

Backup has stopped and i have checked, error message as under:-

backup exec cannot establish a trust with the remote computer because of a secuirty certificate signing request failure. you can attempt to resolve this issue by re-estabhishing the trust between the backup Exec server and the remote computer.

kindly help, using Backup Exec 2012 version

 thank - Amit Sharma

[tiagotoledo]

Hi @Amit_sharma1

Are you tried reinstall the agent?

[Amit_sharma1]

HI

I have tried yet to re-install the agent.. should we try, it will help..?

[tiagotoledo · Accepted solution]

Already tried establish trust manually? (image attached)

If you tried and failed, try reinstall the agent.

[Amit_sharma1]

Thank you, it has been resolved after re-install agent.