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Veritas.com
Support

service communications down after 11d upgrade

GLS
Level 3

‎07-23-2008 08:56 AM

Hello Symantec support,

 

I just this morning I checked the live update in Backup Exec Windows Servers 11d and noticed that an SP3 was available and will as a couple hot fixes.  I proceeded to install the update and all hot fixed.  Now Backup Exec is telling me the following error message can you please help.

 

'Communications are down with the Backup Exec Services.  Check to see if backup exec services are running on 'server'.

 

I have tried to restart all services in Backup Exec and it says something about services already running.

 

Please Advise,

Thanks Todd

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GLS
Level 3

‎07-23-2008 09:19 AM

Sorry my error,  I was doing all this RDP'd into the server.  It appeared that I actually needed to be on the server for the services to start.

 

THanks Todd

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