11-19-2018 05:38 AM
Hi to all!
I have a dedup in BE. But on of the day, our server was down. In this moment some jobs was run.
After server load, I saw that Dedup service can't to start.
Unable to start dedup engine service with error on event log: 9: _storeReportContainer: Container id mismatch. External ID: 27205, Internal ID 18892
If I run all services without Dedup, all ok, but about 90% my job was in Dedup disk.
I found some error in windows event, that some files of dedup disk not found. I found URL in veritas (https://www.veritas.com/support/en_US/article.100038756.html), where saying with this error need write to Veritas Support. I have a license for dedup support, but they said that BE 15 version not support. Need update to 16 or 20 version. For update I need new license, I don't have. But dedup support have.
How can start this service? May somebody knows?