01-28-2009 09:22 AM
hi,
i have a smal probleme on my BE 11d for SBS.
i have 2 tape drive:
1 autoloader DLT4000 with one tape drive and 7 slots
1 SLDT-1 stand alone drive.
BE detect SDLT-1 drive correctly.. but for the autoloader, it detect only the drive as standalone drive too !!!
before i install the SDLT-1 drive, the autoloader worked fine..i try to uninstal this drive without more success..
the SDLT drive and DLT4000 autoloader is good detected by windows device manager without error.
one more question:
- where to find the symantec driver ? is these drivers are for the windows device manager ?
thank for all help !
01-28-2009 01:31 PM
You can get the latest Driver Pack from here
http://www.symantec.com/business/support/downloads.jsp?pid=15047
Filter for your version and Driver
don't have a clue why adding a stand-alone SDLT would cause BackupExec to lose the Loader, tho
01-28-2009 10:28 PM
hi, thank a lot for the driver link..
i have completely removed all clues of drives and loader in the system then reinstall it...(i see the procedure in some symantec document.)
->same result.
then i check the adamm.log file.. and found this :
[6872] 01/29/09 07:18:12.289 Device Discovery:
Scsi Address
Prt :Bus :Tar :Lun Attributes
------------------- -------------------------------------------------------------------------------
0003:0000:0005:0000 Device Name ""
Secondary Name "\\.\Changer0"
Primary Inquiry "ADIC FastStor DLT D116"
Serial Number ""
Device Flags KSCSI
Device State 1, Offline, ERROR = 0x0000007B (ERROR_INVALID_NAME)
0003:0000:0006:0000 Device Name "\\.\Tape0"
Secondary Name "\\?\scsi#sequential&ven_quantum&prod_dlt4000&rev_d782#5&163f82e0&0&060#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}"
Primary Inquiry "Quantum DLT4000 D782"
Serial Number "Quantum DLT4000 CXA24R3955"
Device Flags KSCSI, SN(TYPE 0)
Device State 3, Online
Device IDs 1002, {7C47AA99-A377-49AF-BAFF-A0842B47413A}
Device Name "Quantum 1"
Device Type 67141633, "DLT 32K (32K,10,0,HU)"
Device Features 0x000BEA7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,SBS,DC,SDC,TA,HU,RR
Device Element 0, 0
------------------- -------------------------------------------------------------------------------
0004:0000:0003:0000 Device Name "\\.\Tape1"
Secondary Name "\\?\scsi#sequential&ven_quantum&prod_superdlt1&rev_5d5d#5&13627d3f&0&030#{53f5630b-b6bf-11d0-94f2-00a0c91efb8b}"
Primary Inquiry "DELL PV-110T-SDLT220 5D5D"
Secondary Inquiry "QUANTUM SuperDLT1 5D5D"
Serial Number "QUANTUM SuperDLT1 PKC01H0490"
Device Flags KSCSI, SN(TYPE 1)
Device State 3, Online
Device IDs 1003, {6E24E152-E4A5-4FF4-AEE9-C3F3BBF43184}
Device Name "DELL 1"
Device Type 67174403, "DLT 64K (64K,10,0,E,HU)"
Device Features 0x000BFA7F: PB,SFB,SRB,WFM,SFF,SRM,PEOD,EL,LU,E,SBS,DC,SDC,TA,HU,RR
Device Element 0, 0
------------------- -------------------------------------------------------------------------------
the loader is detected, but with an error State... don't know why... the loader seem to work fine when i play on it.
do you know where i can find details about the error number ?
do you think it's a driver problem ?
the drivers replace windows's one ? right ?
thank for your help !
01-29-2009 12:31 AM
hi ! after installing latest driver, all drives and loader are correctly detected. now i will test it.
thanks a lot !