08-14-2012 05:25 AM
Hi all,
now i really really need your help in this case...
this is the situation:
I have 2 servers DB1 and DB2. DB1 is the primary and DB2 is the dataguard (i'm using oracle).
i have installed symantec backup exec 12.5 in DB2 and install the remote agent in DB1. when I try to run a job for backup oracle database, it keeps getting this error message : i
The logon account specified in the Remote Agent Utility cannot be authenticated. Update the entry in the list of authentication credentials on the media server.
i have tried all the solution that I can get, changin remote agent setting in DB1 :
in publishing tab I add DB2 computer name but it kept changing after i run the job(it change into DB2 computer name(all capital letter, eventhough the computer name contain no capital letter at all, I try to edit it, but it can't be changed). still in the publishing tab, publish name for this agent is DB1.domain.etc(it's the computer full name of DB1).
in oracle tab I add new, insert the username and password(i'm pretty sure it's correct), media server name I input DB2.domain.etc(full computer name of DB2), job template name = default
in database access tab, I tick the checkbox enable media server autentication for erocle----, and then for the username I input = domain\Administrator
and enter the password to Login as administrator to server DB1.
Now, for the configuration in DB2, backup exec--> tools -->option
in the oracle tab, I go into the modify list
click new,
in the add server window, oracle or DB2 server I input = DB1.domain.etc(full computer name of DB1), logon account = System Logon Account
that's all my backup exec configuration. please, I really need your help, i've been stuck in this case for a quite long time.. if you need configuration information you can tell me.
best regard,
stinson
08-15-2012 12:44 AM
Since the format under Database Access tab is Domain\Username, is it under the same format under Tools - Options - Oracle - Modify List ?
Also, does this account have sysdba creds ?