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the target computer is running the previous version of the backup exec agent

Autotype1
Level 3
We've just upgraded from BE 12 to BE12.5 (SP2). All of the updated agents have now been pushed  (or installed manually) onto to the remote servers.

Athough the backups complete there is a warning message on the media server: "the target computer is running the previous version of the backup exec agent..."

The servers have been rebooted since installing the updated agents.

Anyone know how we fix this problem?
2 REPLIES 2

Autotype1
Level 3
OK I've just checked the version of the beremote.exe file on the media server and on the remote servers...There is a version mismatch. 

So it seems that the new agent is not being pushed down from the media server after all, rather the old version. Checked the media server and I can't work out whether the agents have been updated on the media server during the upgrade?

nia
Level 5
Partner Accredited
 Hi,

Have you tried to uninstall first the agent from the remote server and then push the new agent from the BE management console?