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unbale to find in selections- RALUS

supportsib2
Level 5

1) Installed   RALUS_RMALS_RAMS-5204.4.tar.gz    on ubuntu 32 bit

While installing Remote Agent for UNIX or Linux Servers (RALUS) on Linux, the following warning message is encountered: "Prerequisite Warning: C++ Compatibility Pack"

Then i followed the link below

http://www.symantec.com/business/support/index?page=content&id=TECH52256&actp=search&viewlocale=en_U...

As per the link run the  following command

apt-get install libstdc++5

even there was  there was warning "Prerequisite Warning: C++ Compatibility Pack"  resumed  the installation

 

After installing  i did not find anything  in the selection list (please see the image)

 

 

 

processor architecture of the machine

Linux be2010test 3.0.0-12-generic-pae #20-Ubuntu SMP Fri Oct 7 16:37:17 UTC 2011 i686 i686 i386 GNU/Linux

 

 

tried to start in debug mode

./beremote --log-console

 

Found some modules  are missing , where can i find out the modules

b78ea6c0 Thu Nov  3 13:03:59 2011 : Starting BE Remote Agent
b78ea6c0 Thu Nov  3 13:03:59 2011 : Log file: ralsirajdebug
b78ea6c0 Thu Nov  3 13:03:59 2011 : No configuration file specified.  Using default.
b78ea6c0 Thu Nov  3 13:03:59 2011 : Log to console: disabled
b78ea6c0 Thu Nov  3 13:03:59 2011 : Successfully set the supplementary groups of the process
b78ea6c0 Thu Nov  3 13:03:59 2011 : Initialized locks for SSL callbacks
b78ea6c0 Thu Nov  3 13:03:59 2011 : Starting NDMP processor
b78ea6c0 Thu Nov  3 13:03:59 2011 : NDMPDMainThreadFunc spawned: grpid=1, tid=30403440
1cfeb70 Thu Nov  3 13:03:59 2011 : FS_InitFileSys
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsnt5.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedssql2.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsxchg.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsxese.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsmbox.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedspush.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsnote.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsmdoc.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedssps2.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedssps3.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsupfs.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsshadow.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsoffhost.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   loaded libbedsvx.so
1cfeb70 Thu Nov  3 13:03:59 2011 :   loaded libbedsrman.so
1cfeb70 Thu Nov  3 13:03:59 2011 :   loaded libbedssms.so
1cfeb70 Thu Nov  3 13:03:59 2011 :   loaded libbedssmsp.so
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsra.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsdb2.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 :   loaded libbedsedir.so
1cfeb70 Thu Nov  3 13:03:59 2011 :   libbedsvmesx.so could not be loaded: 0x       2 (2)
1cfeb70 Thu Nov  3 13:03:59 2011 : Initializing FSs
1cfeb70 Thu Nov  3 13:03:59 2011 : FS 1 failed to initialize: 0xE000FE46
1cfeb70 Thu Nov  3 13:03:59 2011 : Function called: RMAN_InitFileSys
1cfeb70 Thu Nov  3 13:03:59 2011 : Using 'UTF-8' Encoding.
1cfeb70 Thu Nov  3 13:03:59 2011 : Using vfm path /opt/VRTSralus/VRTSvxms from config.
1cfeb70 Thu Nov  3 13:03:59 2011 : Sucessfully set VFM_PRIVATE_ROOT env to /opt/VRTSralus/VRTSvxms.
1cfeb70 Thu Nov  3 13:03:59 2011 : VFM_PRIVATE_ROOT was set with value /opt/VRTSralus/VRTSvxms
1cfeb70 Thu Nov  3 13:03:59 2011 :   VXMS Initialization OK.
1cfeb70 Thu Nov  3 13:03:59 2011 : Detected Mounted Filesystem: type <ext4> mounted at </>
1cfeb70 Thu Nov  3 13:03:59 2011 : Detected Mounted Filesystem: type <proc> mounted at </proc>
1cfeb70 Thu Nov  3 13:03:59 2011 : Detected Mounted Filesystem: type <sysfs> mounted at </sys>
1cfeb70 Thu Nov  3 13:03:59 2011 : Detected Mounted Filesystem: type <fusectl> mounted at </sys/fs/fuse/connections>
1cfeb70 Thu Nov  3 13:03:59 2011 : Detected Mounted Filesystem: type <debugfs> mounted at </sys/kernel/debug>
1cfeb70 Thu Nov  3 13:03:59 2011 : Detected Mounted Filesystem: type <securityfs> mounted at </sys/kernel/security>
1cfeb70 Thu Nov  3 13:03:59 2011 : Detected Mounted Filesystem: type <devtmpfs> mounted at </dev>
1cfeb70 Thu Nov  3 13:03:59 2011 : Detected Mounted Filesystem: type <devpts> mounted at </dev/pts>
1cfeb70 Thu Nov  3 13:03:59 2011 : Detected Mounted Filesystem: type <tmpfs> mounted at </run>
1cfeb70 Thu Nov  3 13:03:59 2011 : Detected Mounted Filesystem: type <tmpfs> mounted at </run/lock>
1cfeb70 Thu Nov  3 13:03:59 2011 : Detected Mounted Filesystem: type <tmpfs> mounted at </run/shm>
1cfeb70 Thu Nov  3 13:03:59 2011 : INFORMATIONAL: Zero value found for 'DisableRMAL' from ralus.cfg, allowing RMAL to initialize
1cfeb70 Thu Nov  3 13:03:59 2011 : Could not resolve the "bews-ndmp" or the "ndmp" service, error code: -8, using port 10000
1cfeb70 Thu Nov  3 13:03:59 2011 : BETCPListener successfully installed a signal handler for SIGTERM
1cfeb70 Thu Nov  3 13:03:59 2011 : BETCPListener::BETCPListener: This system appears to be a Dual IP system
1cfeb70 Thu Nov  3 13:03:59 2011 : BETCPListener::BETCPListener: Successfully set the IPV6_V6ONLY option, this listener may behave as Dual Stack listener
1cfeb70 Thu Nov  3 13:03:59 2011 : Started NDMP Listener on port 10000
302eb70 Thu Nov  3 13:04:09 2011 : NrdsAdvertiserThread: advertisement cycle started.
302eb70 Thu Nov  3 13:04:09 2011 : RMAN_EnumSelfDLE: AgentConfig GetOracleDBNames returned error. If Oracle Agent is installed, please run AgentConfig.
302eb70 Thu Nov  3 13:04:09 2011 : NrdsAdvertiserThread: EnumSelfDLE for file system 14 returned 0(0x0) and 0 DLEs
 

1 ACCEPTED SOLUTION

Accepted Solutions

pkh
Moderator
Moderator
   VIP    Certified

What is the version of Ubuntu that you are using?  BE 2010 only supports Ubuntu 7.1 & 8.1.  See the SCL below

BE 2010|2010 R2|2010 R3 Software (SCL)

View solution in original post

6 REPLIES 6

newsolutionBE
Level 6

Hi

 

Check this link for further help

http://bitboard.blogspot.com/2010/09/step-by-step-installing-ralus.html

Thanks

ArulPrasad
Level 6
Employee

Did you reinstall the RALUS after the dependency install

supportsib2
Level 5

i installed the dependency then tried to reinstall , but still the warning below

 

Prerequisite Warning: C++ Compatibility Pack

The installer was unable to determine the version of C++ Compatibility package i                    nstalled on the computer. The compatibility package is required for this version                     of the Symantec Backup Exec Remote Agent for Linux or UNIX Servers. Install the                     appropriate C++ compatibility patch for GNU Compiler Collection (GCC) 3.3, or r                    efer to the following link for more information:

VJware
Level 6
Employee Accredited Certified

Unmount the file systems & retry expanding the selection list.

pkh
Moderator
Moderator
   VIP    Certified

What is the version of Ubuntu that you are using?  BE 2010 only supports Ubuntu 7.1 & 8.1.  See the SCL below

BE 2010|2010 R2|2010 R3 Software (SCL)

supportsib2
Level 5

version Ubutu 11.1