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unistall reinstall Veritas Backup Exec Remote Agent for Windows Windows Server 2012 R2 Datacenter CO

i need to unistall reinstall Veritas Backup Exec Remote Agent for Windows Windows Server 2012 R2 Datacenter CORE (64 bit).

I did not manage to remove this product by usual means.

I try it by this article https://www.veritas.com/support/en_US/article.100002086.html

but when i try to reinstall Veritas Backup Exec Remote Agent in logs c:\ProgramData\Veritas\Backup Exec\Logsi see this:

03-12-2019,13:14:09 : Windows Operating System Version: 6.3 - Server

03-12-2019,13:14:09 : Checking MSXML6 Version.

03-12-2019,13:14:09 : Minimum required MSXML6 version is: 6.20.2003.0

03-12-2019,13:14:09 : C:\Windows\system32\msxml6.dll

03-12-2019,13:14:09 : MSXML6 available version is: 6.30.9600.19263

03-12-2019,13:14:09 : Executing alternate Core OS executable:

03-12-2019,13:14:09 : C:\TEMP\Agents\RAWSX64\Install\setupcore.exe

03-12-2019,13:14:09 : OS is Windows 8 or Windows 2012.

03-12-2019,13:14:09 : Target Version ; (Major=0, Minor=0, Build=0)

03-12-2019,13:14:09 : Media Version 20.0.1188.1863; (Major=20, Minor=0, Build=1188)

03-12-2019,13:14:09 : BE_CheckForB2BUpgrade: Build to Build upgrade is not supported as major and minor version of the product are not same

+ 03-12-2019,13:14:09 : SetupCore: The Backup Exec Agent for Windows has been detected on the target computer. There are no updates or upgrades required at this time.

03-12-2019,13:14:09 : SUCCESS: Installation has completed successfully.

 

 

When i check products by powershell Get-WmiObject -Class win32_Product
i see this:

IdentifyingNumber : {01FA58EE-0136-4113-92E4-AD555504BA41}
Name              : Veritas Backup Exec Remote Agent for Windows
Vendor            : Veritas Technologies LLC
Version           : 20.0.1188
Caption           : Veritas Backup Exec Remote Agent for Windows

 

How i can forcibly reinstall Backup Exec Remote Agent for Windows ?

1 Reply

Re: unistall reinstall Veritas Backup Exec Remote Agent for Windows Windows Server 2012 R2 Datacente