Hi, kindly note that one of my customers wants to update from backup exec 2014 sp1 to sp2. So i told him that he has to update the be console first and then update the agent on the servers.
He redused to update the servers and said that he wants an official document that proces that the agents othe remote servers require updates as well. He wants to know if the jobs will fail if he did not perform the agent updates as well.
If the remote agents are not updated, then whatever changes that SP2 brings will not be available to that server. Furthermore, he will get a warning message in the job backing up that server that the remote agent needs to be upgraded.
Verbatim from https://support.symantec.com/en_US/article.TECH225093.html
- A full backup is recommended after installing this Service Pack.
- Remote Agent for Windows Servers will need to be updated after installing this Service Pack.
- Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS) will need to be updated after installing this Service Pack.
- Update SDR media.
As nearly all of our patches are now in the nature of bundeled Service or Feature packs and no longer individual hotfixes, it is unlikely that any current or future updates will not need the agents updating as well as such all custpemrs should be prepared to update all agents when the server is updated.
That said you can usually do a rolling upgrade as you may not be able to update all the agents in a sensible timeframe and in most cases the backups will continue to run. However as someone has already stated the changes in the update will not be fully available until the agents have also been updated.