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vertias fail 10

derek_Church_2
Level 4
I have windows 2000 Server, sp4

I am trying to install Veritas 10 but it fails at the MDAC 2.8 part according to the log files.

I get a message saying
Digital Signature not found

The microsoft digital signature affirms that software has been tested with windows and that the software has not been altered since it was tested.

The software you are about to install does not contain a microsoft digital signature. Therefore there is no gaurantee that this software works correctly with windows

Exception package


I am used to seeing digital signature messages and usually if you trust the source you can click OK to this message and continue on, however in my case if I click OK the installation stops and fails.

Ideas?
6 REPLIES 6

tejashree_Bhate
Level 6
Hello,

Please paste the error message in the bkupinst.log and msde_bkupexec.log. Look out for return value 3 .

Note:- if we do not receive your reply within two business days, this post would be assumed answered and archived.

derek_Church_2
Level 4
sure

10-23-2001,08:47:22 : No Cluster Switch.
10-23-2001,08:47:22 : install began in Verbose mode
10-23-2001,08:48:30 : Installing Client
10-23-2001,08:48:43 : Installing Backup Exec
10-23-2001,08:48:59 : Setup is registering servers...
10-23-2001,08:49:36 : The account "YARMOUTH\veritas" has been successfully created. It has been granted Administrative and "Logon As a Service" rights.
10-23-2001,08:49:42 : The account "YARMOUTH\veritas" has been granted Domain Administrative rights.
10-23-2001,08:50:03 : Starting services...
10-23-2001,08:50:46 : Installation successful.
11-15-2001,13:11:20 : No Cluster Switch.
11-15-2001,13:11:20 : install began in Verbose mode
11-15-2001,13:11:20 : 0273502017024370 Server Edition
11-15-2001,13:12:32 : Stopping services...
11-15-2001,13:14:18 : Installing Client
11-15-2001,13:14:38 : Installing Backup Exec
11-15-2001,13:15:00 : Setup is registering servers...
11-15-2001,13:15:15 : Do not install Naming Service when using Site License to install Backup Exec.
11-15-2001,13:15:27 : Installation successful.
11-15-2001,13:15:29 : A reboot is required before using this software.
12-16-2005,12:32:27 : No Cluster Switch.
12-16-2005,12:32:27 : install began in Verbose mode
12-16-2005,12:32:27 : 0673529990001484 Server Edition
12-16-2005,12:34:29 : Stopping services...
12-16-2005,12:36:26 : Installing Client
12-16-2005,12:36:52 : Installing Backup Exec
12-16-2005,12:37:24 : Setup is registering servers...
12-16-2005,12:38:09 : The account "YARMOUTH\administrator" has been granted the "Logon As a Service" right.
12-16-2005,12:38:13 : Do not install Naming Service when using Site License to install Backup Exec.
12-16-2005,12:40:06 : Installation successful.
12-16-2005,12:40:08 : A reboot is required before using this software.
12-18-2005,13:13:49 : No Cluster Switch.
12-18-2005,13:13:49 : install began in Verbose mode
12-18-2005,13:15:29 : Installing Client
12-18-2005,13:15:47 : Installing Backup Exec
12-18-2005,13:16:06 : Setup is registering servers...
12-18-2005,13:17:32 : Do not install Naming Service when using Site License to install Backup Exec.
12-18-2005,13:17:42 : Installing Robotic Library Support...
12-18-2005,13:18:01 : Starting services...
12-18-2005,13:18:37 : Installation successful.
12-18-2005,16:03:47 : No Cluster Switch.
12-18-2005,16:03:47 : install began in Verbose mode
12-18-2005,16:04:29 : Installing Client
12-18-2005,16:04:47 : Installing Backup Exec
12-18-2005,16:05:08 : Setup is registering servers...
12-18-2005,16:05:21 : Do not install Naming Service when using Site License to install Backup Exec.
12-18-2005,16:05:47 : Installing Robotic Library Support...
12-18-2005,16:06:08 : Starting services...
12-18-2005,16:06:51 : Installation successful.


****************************************************************

Symantec Backup Exec (TM) 10.0 for Windows Servers Installation Log

Start time: 01-10-2006,21:48:52

****************************************************************
01-10-2006,21:48:58 : Product version: 10.1.5629
01-10-2006,21:48:58 : StartBESequence

01-10-2006,21:48:58 : Executing BE_PreCheckInstall

01-10-2006,21:48:58 : Executing StartBESequence

01-10-2006,21:48:59 : Pulling user data from the MSI

01-10-2006,21:48:59 : Upgrade state set to 0

01-10-2006,21:48:59 : Executing SSO::PullDataMSI()

01-10-2006,21:48:59 : Executing TSM_GetTSMSettings.

01-10-2006,21:48:59 : Executing CDlgCAS::PullDataMSI()

01-10-2006,21:48:59 : MSI processing complete

01-10-2006,21:48:59 : Pulling user data from the command line

01-10-2006,21:48:59 : COMMAND LINE: Checking UIMODE value

01-10-2006,21:48:59 : COMMAND LINE: Checking for program group placement value

01-10-2006,21:48:59 : COMMAND LINE: Checking for main feature selection

01-10-2006,21:48:59 : COMMAND LINE: Checking for serialization values

01-10-2006,21:48:59 : CDlgSerialNumber Pass Function.

01-10-2006,21:48:59 : After Check for Remote_Install.

01-10-2006,21:48:59 : After Check for RA_INSTALL.

01-10-2006,21:48:59 : COMMAND LINE: Checking for destination path value

01-10-2006,21:48:59 : CDlgChooseCustom::PullDataSilent

01-10-2006,21:48:59 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:48:59 : After Check for INSTALL_CHOICE.

01-10-2006,21:48:59 : After Check for INSTALL_TYPE.

01-10-2006,21:48:59 : After Check for INSTALL_MODE.

01-10-2006,21:48:59 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:48:59 : COMMAND LINE: Checking for service account values

01-10-2006,21:48:59 : Not in Maintenance mode

01-10-2006,21:48:59 : Getting the Silent Params.

01-10-2006,21:48:59 : COMMAND LINE: checking for SSO values

01-10-2006,21:48:59 : COMMAND LINE: checking for DlgChooseDBServer values

01-10-2006,21:48:59 : COMMAND LINE: Checking for tape drivers values

01-10-2006,21:48:59 : COMMAND LINE: Checking for TSM values

01-10-2006,21:48:59 : CDlgTSMConfig Pass Function.

01-10-2006,21:48:59 : After Check for INSTALL_MODE.

01-10-2006,21:48:59 : CDlgTSMConfig Pass Function.

01-10-2006,21:48:59 : COMMAND LINE: checking for CASO values

01-10-2006,21:48:59 :

01-10-2006,21:48:59 : COMMAND LINE: Checking for clone values

01-10-2006,21:48:59 : COMMAND LINE: Checking progress settings

01-10-2006,21:48:59 : COMMAND LINE: Checking for NOINSTALL value

01-10-2006,21:48:59 : Setup Command Line = "D:\common\_Software\Veritas 10\WINNT\INSTALL\BE\setup.exe"

01-10-2006,21:48:59 : /DEST: = C:\Program Files\VERITAS\Backup Exec\NT\

01-10-2006,21:48:59 : /TS:

01-10-2006,21:48:59 : Command line processing complete

01-10-2006,21:48:59 : Install set to run in UI mode

01-10-2006,21:49:07 : Validating license data

01-10-2006,21:49:10 : CDlgSerialNumber Pass Function.

01-10-2006,21:49:10 : After Check for Remote_Install.

01-10-2006,21:49:10 : After Check for RA_INSTALL.

01-10-2006,21:49:12 : Validating serialization data

01-10-2006,21:49:15 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:49:15 : After Check for INSTALL_CHOICE.

01-10-2006,21:49:15 : After Check for INSTALL_TYPE.

01-10-2006,21:49:15 : After Check for INSTALL_MODE.

01-10-2006,21:49:15 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:49:15 : On Init of CDlgChooseCustom

01-10-2006,21:49:15 : Leaving Init of CDlgChooseCustom

01-10-2006,21:49:15 : CDlgLocalChooseCustom::OnInitDialog

01-10-2006,21:49:15 : On Init of CDlgLocalChooseCustom

01-10-2006,21:49:15 : Leaving Init of CDlgLocalChooseCustom

01-10-2006,21:49:23 : Validating Local Options Data

01-10-2006,21:49:25 : Validating Local Options Data

01-10-2006,21:49:28 : Validating service account data

01-10-2006,21:49:29 : The account YARMOUTH\administrator has been granted the following rights:

Create a token object



01-10-2006,21:49:30 : CDlgSSO Pass Function.

01-10-2006,21:49:30 : After Check for INSTALL_MODE.

01-10-2006,21:49:30 : DlgChooseDBServer Pass Function.

01-10-2006,21:49:37 : Validating DlgChooseDBServer data

01-10-2006,21:49:37 : CDlgChooseTapeDrivers Pass Function.

01-10-2006,21:49:37 : After Check for INSTALL_MODE.

01-10-2006,21:49:37 : After Check for INSTALL_CHOICE.

01-10-2006,21:49:37 : After Check for INSTALL_TYPE.

01-10-2006,21:49:37 : CDlgSerialNumber Pass Function.

01-10-2006,21:49:40 : CDlgTSMConfig Pass Function.

01-10-2006,21:49:40 : After Check for INSTALL_MODE.

01-10-2006,21:49:40 : CDlgTSMConfig Pass Function.

01-10-2006,21:49:40 : CDlgCAS Pass Function.

01-10-2006,21:49:40 : After Check for INSTALL_MODE.

01-10-2006,21:49:40 : CDlgClone Pass Function.

01-10-2006,21:49:40 : CDlgClone Pass Function.

01-10-2006,21:49:40 : CDlgRemoteChooseCustom Pass Function.

01-10-2006,21:49:40 : After Check for INSTALL_CHOICE.

01-10-2006,21:49:40 : Install Summary XML File:

01-10-2006,21:49:40 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\8\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.xml

01-10-2006,21:49:40 : Install Summary XSL File:

01-10-2006,21:49:40 : D:\common\_Software\Veritas 10\WINNT\INSTALL\BE\Bin\InstallSummary.xsl

01-10-2006,21:49:40 : Install Summary HTML File:

01-10-2006,21:49:40 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\8\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.htm

01-10-2006,21:49:40 : Entering GetSQLAndCASOInformation

01-10-2006,21:49:40 : Leaving GetSQLAndCASOInformation

01-10-2006,21:49:40 : Executing REG_EnumRegMultiValue

01-10-2006,21:49:40 : 53

01-10-2006,21:49:41 : END:\common\_Software\Veritas 10\WINNT\INSTALL\BE\Bin\ResDll_EN.dllSee warning messages belowSee error messages belowYAR-SERVERBackup Exec Installation Review for YAR-SERVEROverviewProduct name:Symantec Backup Exec (TM) 10d for Windows ServersDestination path:d:\Program Files\VERITAS\Backup Exec\NT\Installation date/time:1/10/2006 9:49:40 PMSQL Server Instance:BKUPEXECSerial numbers:EvaluationFeatures:Backup Exec for Windows Servers0Tape Device Drivers0Online Documentation0Enable Robotic Library Support0InformationWarningsMDAC WarningDo not install Backup Exec on a clustered SQL Server 7.0 server. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation is incompatible with clustered SQL Server 7.0 servers. For more information, see the Microsoft Knowledge Base article Q239473.


Additional steps are required before you can install Microsoft SharePoint Portal Server on the same computer as Backup Exec. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation may prevent Microsoft SharePoint Portal Server from starting. For more information, see Microsoft Knowledge Base article Q320204.


01-10-2006,21:50:02 : Executing BE_InstallMDAC.

01-10-2006,21:50:02 : Installing EN language version of MDAC 2.80

01-10-2006,21:50:02 : D:\common\_Software\Veritas 10\WINNT\INSTALL\BE\MDAC\EN\mdac_typ.exe /Q:A /C:"dasetup /Q /N"

01-10-2006,21:50:02 : BE_ShowProcsUsingMDAC: Entering

01-10-2006,21:50:18 : BE_ShowProcsUsingMDAC: No process is using MDAC files.

01-10-2006,21:55:18 : ERROR: Failed to install MDAC 2.80

01-10-2006,21:55:18 : Failed to install third party products.

01-10-2006,21:55:46 : Validating install complete

01-10-2006,21:55:46 : CLEANUP: Install has removed the following files from: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\8\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}
01-10-2006,21:55:46 : Removed files: advertised.JPG, error.jpg, error2.jpg, information.JPG, install.JPG, InstallReview.htm, InstallReview.xml, inst_icon.JPG, logo.JPG, warning.JPG, warning2.jpg,
01-10-2006,21:55:46 : ERROR: Installation failed with error 1603.


****************************************************************

Symantec Backup Exec (TM) 10.0 for Windows Servers Installation Log

Start time: 01-10-2006,21:55:48

****************************************************************
01-10-2006,21:55:52 : Product version: 10.1.5629
01-10-2006,21:55:52 : StartBESequence

01-10-2006,21:55:52 : Executing BE_PreCheckInstall

01-10-2006,21:55:52 : Executing StartBESequence

01-10-2006,21:55:53 : Pulling user data from the MSI

01-10-2006,21:55:53 : Upgrade state set to 0

01-10-2006,21:55:53 : Executing SSO::PullDataMSI()

01-10-2006,21:55:53 : Executing TSM_GetTSMSettings.

01-10-2006,21:55:53 : Executing CDlgCAS::PullDataMSI()

01-10-2006,21:55:53 : MSI processing complete

01-10-2006,21:55:53 : Pulling user data from the command line

01-10-2006,21:55:53 : COMMAND LINE: Checking UIMODE value

01-10-2006,21:55:53 : COMMAND LINE: Checking for program group placement value

01-10-2006,21:55:53 : COMMAND LINE: Checking for main feature selection

01-10-2006,21:55:53 : COMMAND LINE: Checking for serialization values

01-10-2006,21:55:53 : CDlgSerialNumber Pass Function.

01-10-2006,21:55:53 : After Check for Remote_Install.

01-10-2006,21:55:53 : After Check for RA_INSTALL.

01-10-2006,21:55:53 : COMMAND LINE: Checking for destination path value

01-10-2006,21:55:53 : CDlgChooseCustom::PullDataSilent

01-10-2006,21:55:53 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:55:53 : After Check for INSTALL_CHOICE.

01-10-2006,21:55:53 : After Check for INSTALL_TYPE.

01-10-2006,21:55:53 : After Check for INSTALL_MODE.

01-10-2006,21:55:53 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:55:53 : COMMAND LINE: Checking for service account values

01-10-2006,21:55:53 : Not in Maintenance mode

01-10-2006,21:55:53 : Getting the Silent Params.

01-10-2006,21:55:53 : COMMAND LINE: checking for SSO values

01-10-2006,21:55:53 : COMMAND LINE: checking for DlgChooseDBServer values

01-10-2006,21:55:53 : COMMAND LINE: Checking for tape drivers values

01-10-2006,21:55:53 : COMMAND LINE: Checking for TSM values

01-10-2006,21:55:53 : CDlgTSMConfig Pass Function.

01-10-2006,21:55:53 : After Check for INSTALL_MODE.

01-10-2006,21:55:53 : CDlgTSMConfig Pass Function.

01-10-2006,21:55:53 : COMMAND LINE: checking for CASO values

01-10-2006,21:55:53 :

01-10-2006,21:55:53 : COMMAND LINE: Checking for clone values

01-10-2006,21:55:53 : COMMAND LINE: Checking progress settings

01-10-2006,21:55:53 : COMMAND LINE: Checking for NOINSTALL value

01-10-2006,21:55:53 : Setup Command Line = "D:\common\_Software\Veritas 10\WINNT\INSTALL\BE\setup.exe"

01-10-2006,21:55:53 : /DEST: = C:\Program Files\VERITAS\Backup Exec\NT\

01-10-2006,21:55:53 : /TS:

01-10-2006,21:55:53 : Command line processing complete

01-10-2006,21:55:53 : Install set to run in UI mode

01-10-2006,21:56:17 : Validating license data

01-10-2006,21:56:19 : CDlgSerialNumber Pass Function.

01-10-2006,21:56:19 : After Check for Remote_Install.

01-10-2006,21:56:19 : After Check for RA_INSTALL.

01-10-2006,21:56:20 : Validating serialization data

01-10-2006,21:56:21 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:56:21 : After Check for INSTALL_CHOICE.

01-10-2006,21:56:21 : After Check for INSTALL_TYPE.

01-10-2006,21:56:21 : After Check for INSTALL_MODE.

01-10-2006,21:56:21 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:56:21 : On Init of CDlgChooseCustom

01-10-2006,21:56:21 : Leaving Init of CDlgChooseCustom

01-10-2006,21:56:21 : CDlgLocalChooseCustom::OnInitDialog

01-10-2006,21:56:21 : On Init of CDlgLocalChooseCustom

01-10-2006,21:56:21 : Leaving Init of CDlgLocalChooseCustom

01-10-2006,21:56:23 : Validating Local Options Data

01-10-2006,21:56:26 : Validating service account data

01-10-2006,21:56:26 : CDlgSSO Pass Function.

01-10-2006,21:56:26 : After Check for INSTALL_MODE.

01-10-2006,21:56:26 : DlgChooseDBServer Pass Function.

01-10-2006,21:56:58 : CDlgSSO Pass Function.

01-10-2006,21:56:58 : After Check for INSTALL_MODE.

01-10-2006,21:56:59 : Validating service account data

01-10-2006,21:56:59 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:56:59 : After Check for INSTALL_CHOICE.

01-10-2006,21:56:59 : After Check for INSTALL_TYPE.

01-10-2006,21:56:59 : After Check for INSTALL_MODE.

01-10-2006,21:56:59 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:57:05 : Validating Local Options Data

01-10-2006,21:57:12 : Validating Local Options Data

01-10-2006,21:57:14 : Validating Local Options Data

01-10-2006,21:57:15 : Validating service account data

01-10-2006,21:57:15 : CDlgSSO Pass Function.

01-10-2006,21:57:16 : After Check for INSTALL_MODE.

01-10-2006,21:57:16 : DlgChooseDBServer Pass Function.

01-10-2006,21:57:32 : Validating DlgChooseDBServer data

01-10-2006,21:57:32 : CDlgChooseTapeDrivers Pass Function.

01-10-2006,21:57:32 : After Check for INSTALL_MODE.

01-10-2006,21:57:32 : After Check for INSTALL_CHOICE.

01-10-2006,21:57:32 : After Check for INSTALL_TYPE.

01-10-2006,21:57:32 : CDlgSerialNumber Pass Function.

01-10-2006,21:57:33 : CDlgTSMConfig Pass Function.

01-10-2006,21:57:33 : After Check for INSTALL_MODE.

01-10-2006,21:57:33 : CDlgTSMConfig Pass Function.

01-10-2006,21:57:33 : CDlgCAS Pass Function.

01-10-2006,21:57:33 : After Check for INSTALL_MODE.

01-10-2006,21:57:33 : CDlgClone Pass Function.

01-10-2006,21:57:33 : CDlgClone Pass Function.

01-10-2006,21:57:33 : CDlgRemoteChooseCustom Pass Function.

01-10-2006,21:57:34 : After Check for INSTALL_CHOICE.

01-10-2006,21:57:34 : Install Summary XML File:

01-10-2006,21:57:34 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\8\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.xml

01-10-2006,21:57:34 : Install Summary XSL File:

01-10-2006,21:57:34 : D:\common\_Software\Veritas 10\WINNT\INSTALL\BE\Bin\InstallSummary.xsl

01-10-2006,21:57:34 : Install Summary HTML File:

01-10-2006,21:57:34 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\8\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.htm

01-10-2006,21:57:34 : Entering GetSQLAndCASOInformation

01-10-2006,21:57:34 : Leaving GetSQLAndCASOInformation

01-10-2006,21:57:34 : Executing REG_EnumRegMultiValue

01-10-2006,21:57:34 : 53

01-10-2006,21:57:34 : END:\common\_Software\Veritas 10\WINNT\INSTALL\BE\Bin\ResDll_EN.dllSee warning messages belowSee error messages belowYAR-SERVERBackup Exec Installation Review for YAR-SERVEROverviewProduct name:Symantec Backup Exec (TM) 10d for Windows ServersDestination path:d:\Program Files\VERITAS\Backup Exec\NT\Installation date/time:1/10/2006 9:57:34 PMSQL Server Instance:BKUPEXECSerial numbers:EvaluationFeatures:Backup Exec for Windows Servers0Tape Device Drivers0Online Documentation0Enable Robotic Library Support0InformationWarningsMDAC WarningDo not install Backup Exec on a clustered SQL Server 7.0 server. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation is incompatible with clustered SQL Server 7.0 servers. For more information, see the Microsoft Knowledge Base article Q239473.


Additional steps are required before you can install Microsoft SharePoint Portal Server on the same computer as Backup Exec. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation may prevent Microsoft SharePoint Portal Server from starting. For more information, see Microsoft Knowledge Base article Q320204.


01-10-2006,21:57:45 : CDlgRemoteChooseCustom Pass Function.

01-10-2006,21:57:45 : After Check for INSTALL_CHOICE.

01-10-2006,21:57:45 : CDlgClone Pass Function.

01-10-2006,21:57:45 : CDlgClone Pass Function.

01-10-2006,21:57:45 : CDlgCAS Pass Function.

01-10-2006,21:57:45 : After Check for INSTALL_MODE.

01-10-2006,21:57:45 : CDlgTSMConfig Pass Function.

01-10-2006,21:57:45 : After Check for INSTALL_MODE.

01-10-2006,21:57:45 : CDlgTSMConfig Pass Function.

01-10-2006,21:57:45 : CDlgChooseTapeDrivers Pass Function.

01-10-2006,21:57:45 : After Check for INSTALL_MODE.

01-10-2006,21:57:45 : After Check for INSTALL_CHOICE.

01-10-2006,21:57:45 : After Check for INSTALL_TYPE.

01-10-2006,21:57:45 : CDlgSerialNumber Pass Function.

01-10-2006,21:57:45 : DlgChooseDBServer Pass Function.

01-10-2006,21:57:46 : CDlgSSO Pass Function.

01-10-2006,21:57:46 : After Check for INSTALL_MODE.

01-10-2006,21:57:47 : Validating service account data

01-10-2006,21:57:47 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:57:47 : After Check for INSTALL_CHOICE.

01-10-2006,21:57:47 : After Check for INSTALL_TYPE.

01-10-2006,21:57:47 : After Check for INSTALL_MODE.

01-10-2006,21:57:47 : CDlgLocalChooseCustom Pass Function.

01-10-2006,21:57:54 : Validating Local Options Data

01-10-2006,21:57:55 : Validating service account data

01-10-2006,21:57:55 : CDlgSSO Pass Function.

01-10-2006,21:57:55 : After Check for INSTALL_MODE.

01-10-2006,21:57:55 : DlgChooseDBServer Pass Function.

01-10-2006,21:57:55 : Validating DlgChooseDBServer data

01-10-2006,21:57:55 : CDlgChooseTapeDrivers Pass Function.

01-10-2006,21:57:55 : After Check for INSTALL_MODE.

01-10-2006,21:57:55 : After Check for INSTALL_CHOICE.

01-10-2006,21:57:56 : After Check for INSTALL_TYPE.

01-10-2006,21:57:56 : CDlgSerialNumber Pass Function.

01-10-2006,21:57:57 : CDlgTSMConfig Pass Function.

01-10-2006,21:57:57 : After Check for INSTALL_MODE.

01-10-2006,21:57:57 : CDlgTSMConfig Pass Function.

01-10-2006,21:57:57 : CDlgCAS Pass Function.

01-10-2006,21:57:57 : After Check for INSTALL_MODE.

01-10-2006,21:57:57 : CDlgClone Pass Function.

01-10-2006,21:57:57 : CDlgClone Pass Function.

01-10-2006,21:57:57 : CDlgRemoteChooseCustom Pass Function.

01-10-2006,21:57:57 : After Check for INSTALL_CHOICE.

01-10-2006,21:57:57 : Install Summary XML File:

01-10-2006,21:57:57 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\8\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.xml

01-10-2006,21:57:57 : Install Summary XSL File:

01-10-2006,21:57:57 : D:\common\_Software\Veritas 10\WINNT\INSTALL\BE\Bin\InstallSummary.xsl

01-10-2006,21:57:57 : Install Summary HTML File:

01-10-2006,21:57:57 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\8\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.htm

01-10-2006,21:57:57 : Entering GetSQLAndCASOInformation

01-10-2006,21:57:57 : Leaving GetSQLAndCASOInformation

01-10-2006,21:57:57 : Executing REG_EnumRegMultiValue

01-10-2006,21:57:57 : 53

01-10-2006,21:57:57 : END:\common\_Software\Veritas 10\WINNT\INSTALL\BE\Bin\ResDll_EN.dllSee warning messages belowSee error messages belowYAR-SERVERBackup Exec Installation Review for YAR-SERVEROverviewProduct name:Symantec Backup Exec (TM) 10d for Windows ServersDestination path:d:\Program Files\VERITAS\Backup Exec\NT\Installation date/time:1/10/2006 9:57:57 PMSQL Server Instance:BKUPEXECSerial numbers:EvaluationFeatures:Backup Exec for Windows Servers0Tape Device Drivers0Enable Robotic Library Support0InformationWarningsMDAC WarningDo not install Backup Exec on a clustered SQL Server 7.0 server. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation is incompatible with clustered SQL Server 7.0 servers. For more information, see the Microsoft Knowledge Base article Q239473.


Additional steps are required before you can install Microsoft SharePoint Portal Server on the same computer as Backup Exec. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation may prevent Microsoft SharePoint Portal Server from starting. For more information, see Microsoft Knowledge Base article Q320204.


01-10-2006,21:58:05 : Executing BE_InstallMDAC.

01-10-2006,21:58:05 : Installing EN language version of MDAC 2.80

01-10-2006,21:58:05 : D:\common\_Software\Veritas 10\WINNT\INSTALL\BE\MDAC\EN\mdac_typ.exe /Q:A /C:"dasetup /Q /N"

01-10-2006,21:58:06 : BE_ShowProcsUsingMDAC: Entering

01-10-2006,21:58:20 : BE_ShowProcsUsingMDAC: No process is using MDAC files.

01-10-2006,21:59:00 : ERROR: Failed to install MDAC 2.80

01-10-2006,21:59:00 : Failed to install third party products.

01-10-2006,21:59:06 : Validating install complete

01-10-2006,21:59:06 : CLEANUP: Install has removed the following files from: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\8\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}
01-10-2006,21:59:06 : Removed files: advertised.JPG, error.jpg, error2.jpg, information.JPG, install.JPG, InstallReview.htm, InstallReview.xml, inst_icon.JPG, logo.JPG, warning.JPG, warning2.jpg,
01-10-2006,21:59:06 : ERROR: Installation failed with error 1603.


****************************************************************

Symantec Backup Exec (TM) 10.0 for Windows Servers Installation Log

Start time: 01-11-2006,08:59:26

****************************************************************
01-11-2006,08:59:31 : Product version: 10.1.5629
01-11-2006,08:59:32 : StartBESequence

01-11-2006,08:59:32 : Executing BE_PreCheckInstall

01-11-2006,08:59:32 : Executing StartBESequence

01-11-2006,08:59:32 : Pulling user data from the MSI

01-11-2006,08:59:32 : Upgrade state set to 0

01-11-2006,08:59:32 : Executing SSO::PullDataMSI()

01-11-2006,08:59:32 : Executing TSM_GetTSMSettings.

01-11-2006,08:59:32 : Executing CDlgCAS::PullDataMSI()

01-11-2006,08:59:32 : MSI processing complete

01-11-2006,08:59:33 : Pulling user data from the command line

01-11-2006,08:59:33 : COMMAND LINE: Checking UIMODE value

01-11-2006,08:59:33 : COMMAND LINE: Checking for program group placement value

01-11-2006,08:59:33 : COMMAND LINE: Checking for main feature selection

01-11-2006,08:59:33 : COMMAND LINE: Checking for serialization values

01-11-2006,08:59:33 : CDlgSerialNumber Pass Function.

01-11-2006,08:59:33 : After Check for Remote_Install.

01-11-2006,08:59:33 : After Check for RA_INSTALL.

01-11-2006,08:59:33 : COMMAND LINE: Checking for destination path value

01-11-2006,08:59:33 : CDlgChooseCustom::PullDataSilent

01-11-2006,08:59:33 : CDlgLocalChooseCustom Pass Function.

01-11-2006,08:59:33 : After Check for INSTALL_CHOICE.

01-11-2006,08:59:33 : After Check for INSTALL_TYPE.

01-11-2006,08:59:33 : After Check for INSTALL_MODE.

01-11-2006,08:59:33 : CDlgLocalChooseCustom Pass Function.

01-11-2006,08:59:33 : COMMAND LINE: Checking for service account values

01-11-2006,08:59:33 : Not in Maintenance mode

01-11-2006,08:59:33 : Getting the Silent Params.

01-11-2006,08:59:33 : COMMAND LINE: checking for SSO values

01-11-2006,08:59:33 : COMMAND LINE: checking for DlgChooseDBServer values

01-11-2006,08:59:33 : COMMAND LINE: Checking for tape drivers values

01-11-2006,08:59:33 : COMMAND LINE: Checking for TSM values

01-11-2006,08:59:33 : CDlgTSMConfig Pass Function.

01-11-2006,08:59:33 : After Check for INSTALL_MODE.

01-11-2006,08:59:33 : CDlgTSMConfig Pass Function.

01-11-2006,08:59:33 : COMMAND LINE: checking for CASO values

01-11-2006,08:59:33 :

01-11-2006,08:59:33 : COMMAND LINE: Checking for clone values

01-11-2006,08:59:33 : COMMAND LINE: Checking progress settings

01-11-2006,08:59:33 : COMMAND LINE: Checking for NOINSTALL value

01-11-2006,08:59:33 : Setup Command Line = "D:\common\_Software\Veritas 10\WINNT\INSTALL\BE\setup.exe"

01-11-2006,08:59:33 : /DEST: = C:\Program Files\VERITAS\Backup Exec\NT\

01-11-2006,08:59:33 : /TS:

01-11-2006,08:59:33 : Command line processing complete

01-11-2006,08:59:33 : Install set to run in UI mode

01-11-2006,08:59:39 : Validating license data

01-11-2006,08:59:40 : CDlgSerialNumber Pass Function.

01-11-2006,08:59:40 : After Check for Remote_Install.

01-11-2006,08:59:40 : After Check for RA_INSTALL.

01-11-2006,08:59:41 : Validating serialization data

01-11-2006,08:59:43 : CDlgLocalChooseCustom Pass Function.

01-11-2006,08:59:43 : After Check for INSTALL_CHOICE.

01-11-2006,08:59:43 : After Check for INSTALL_TYPE.

01-11-2006,08:59:43 : After Check for INSTALL_MODE.

01-11-2006,08:59:43 : CDlgLocalChooseCustom Pass Function.

01-11-2006,08:59:43 : On Init of CDlgChooseCustom

01-11-2006,08:59:43 : Leaving Init of CDlgChooseCustom

01-11-2006,08:59:43 : CDlgLocalChooseCustom::OnInitDialog

01-11-2006,08:59:43 : On Init of CDlgLocalChooseCustom

01-11-2006,08:59:43 : Leaving Init of CDlgLocalChooseCustom

01-11-2006,08:59:48 : Validating Local Options Data

01-11-2006,08:59:58 : Validating Local Options Data

01-11-2006,09:00:03 : Validating service account data

01-11-2006,09:00:03 : CDlgSSO Pass Function.

01-11-2006,09:00:03 : After Check for INSTALL_MODE.

01-11-2006,09:00:03 : DlgChooseDBServer Pass Function.

01-11-2006,09:00:04 : Validating DlgChooseDBServer data

01-11-2006,09:00:04 : CDlgChooseTapeDrivers Pass Function.

01-11-2006,09:00:04 : After Check for INSTALL_MODE.

01-11-2006,09:00:04 : After Check for INSTALL_CHOICE.

01-11-2006,09:00:04 : After Check for INSTALL_TYPE.

01-11-2006,09:00:04 : CDlgSerialNumber Pass Function.

01-11-2006,09:00:06 : CDlgTSMConfig Pass Function.

01-11-2006,09:00:06 : After Check for INSTALL_MODE.

01-11-2006,09:00:06 : CDlgTSMConfig Pass Function.

01-11-2006,09:00:06 : CDlgCAS Pass Function.

01-11-2006,09:00:06 : After Check for INSTALL_MODE.

01-11-2006,09:00:06 : CDlgClone Pass Function.

01-11-2006,09:00:06 : CDlgClone Pass Function.

01-11-2006,09:00:06 : CDlgRemoteChooseCustom Pass Function.

01-11-2006,09:00:06 : After Check for INSTALL_CHOICE.

01-11-2006,09:00:06 : Install Summary XML File:

01-11-2006,09:00:06 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\9\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.xml

01-11-2006,09:00:06 : Install Summary XSL File:

01-11-2006,09:00:06 : D:\common\_Software\Veritas 10\WINNT\INSTALL\BE\Bin\InstallSummary.xsl

01-11-2006,09:00:06 : Install Summary HTML File:

01-11-2006,09:00:06 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\9\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.htm

01-11-2006,09:00:06 : Entering GetSQLAndCASOInformation

01-11-2006,09:00:06 : Leaving GetSQLAndCASOInformation

01-11-2006,09:00:06 : Executing REG_EnumRegMultiValue

01-11-2006,09:00:06 : 53

01-11-2006,09:00:06 : END:\common\_Software\Veritas 10\WINNT\INSTALL\BE\Bin\ResDll_EN.dllSee warning messages belowSee error messages belowYAR-SERVERBackup Exec Installation Review for YAR-SERVEROverviewProduct name:Symantec Backup Exec (TM) 10d for Windows ServersDestination path:d:\Program Files\VERITAS\Backup Exec\NT\Installation date/time:1/11/2006 9:00:06 AMSQL Server Instance:BKUPEXECSerial numbers:EvaluationFeatures:Backup Exec for Windows Servers0Tape Device Drivers0Enable Robotic Library Support0InformationWarningsMDAC WarningDo not install Backup Exec on a clustered SQL Server 7.0 server. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation is incompatible with clustered SQL Server 7.0 servers. For more information, see the Microsoft Knowledge Base article Q239473.


Additional steps are required before you can install Microsoft SharePoint Portal Server on the same computer as Backup Exec. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation may prevent Microsoft SharePoint Portal Server from starting. For more information, see Microsoft Knowledge Base article Q320204.


01-11-2006,09:00:13 : Executing BE_InstallMDAC.

01-11-2006,09:00:13 : Installing EN language version of MDAC 2.80

01-11-2006,09:00:13 : D:\common\_Software\Veritas 10\WINNT\INSTALL\BE\MDAC\EN\mdac_typ.exe /Q:A /C:"dasetup /Q /N"

01-11-2006,09:00:13 : BE_ShowProcsUsingMDAC: Entering

01-11-2006,09:00:32 : BE_ShowProcsUsingMDAC: No process is using MDAC files.

01-11-2006,09:03:50 : ERROR: Failed to install MDAC 2.80

01-11-2006,09:03:50 : Failed to install third party products.

01-11-2006,09:03:52 : Validating install complete

01-11-2006,09:03:52 : CLEANUP: Install has removed the following files from: C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\9\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}
01-11-2006,09:03:52 : Removed files: advertised.JPG, error.jpg, error2.jpg, information.JPG, install.JPG, InstallReview.htm, InstallReview.xml, inst_icon.JPG, logo.JPG, warning.JPG, warning2.jpg,
01-11-2006,09:03:52 : ERROR: Installation failed with error 1603.


****************************************************************

Symantec Backup Exec (TM) 10.0 for Windows Servers Installation Log

Start time: 01-17-2006,00:10:04

****************************************************************
01-17-2006,00:10:14 : Product version: 10.1.5629
01-17-2006,00:10:17 : StartBESequence

01-17-2006,00:10:17 : Executing BE_PreCheckInstall

01-17-2006,00:10:19 : Executing StartBESequence

01-17-2006,00:10:20 : Pulling user data from the MSI

01-17-2006,00:10:20 : Upgrade state set to 0

01-17-2006,00:10:20 : Executing SSO::PullDataMSI()

01-17-2006,00:10:20 : Executing TSM_GetTSMSettings.

01-17-2006,00:10:20 : Executing CDlgCAS::PullDataMSI()

01-17-2006,00:10:20 : MSI processing complete

01-17-2006,00:10:20 : Pulling user data from the command line

01-17-2006,00:10:20 : COMMAND LINE: Checking UIMODE value

01-17-2006,00:10:20 : COMMAND LINE: Checking for program group placement value

01-17-2006,00:10:20 : COMMAND LINE: Checking for main feature selection

01-17-2006,00:10:20 : COMMAND LINE: Checking for serialization values

01-17-2006,00:10:20 : CDlgSerialNumber Pass Function.

01-17-2006,00:10:20 : After Check for Remote_Install.

01-17-2006,00:10:20 : After Check for RA_INSTALL.

01-17-2006,00:10:20 : COMMAND LINE: Checking for destination path value

01-17-2006,00:10:20 : CDlgChooseCustom::PullDataSilent

01-17-2006,00:10:20 : CDlgLocalChooseCustom Pass Function.

01-17-2006,00:10:20 : After Check for INSTALL_CHOICE.

01-17-2006,00:10:20 : After Check for INSTALL_TYPE.

01-17-2006,00:10:20 : After Check for INSTALL_MODE.

01-17-2006,00:10:20 : CDlgLocalChooseCustom Pass Function.

01-17-2006,00:10:22 : COMMAND LINE: Checking for service account values

01-17-2006,00:10:22 : Not in Maintenance mode

01-17-2006,00:10:22 : Getting the Silent Params.

01-17-2006,00:10:22 : COMMAND LINE: checking for SSO values

01-17-2006,00:10:22 : COMMAND LINE: checking for DlgChooseDBServer values

01-17-2006,00:10:22 : COMMAND LINE: Checking for tape drivers values

01-17-2006,00:10:22 : COMMAND LINE: Checking for TSM values

01-17-2006,00:10:22 : CDlgTSMConfig Pass Function.

01-17-2006,00:10:22 : After Check for INSTALL_MODE.

01-17-2006,00:10:22 : CDlgTSMConfig Pass Function.

01-17-2006,00:10:22 : COMMAND LINE: checking for CASO values

01-17-2006,00:10:22 :

01-17-2006,00:10:22 : COMMAND LINE: Checking for clone values

01-17-2006,00:10:22 : COMMAND LINE: Checking progress settings

01-17-2006,00:10:22 : COMMAND LINE: Checking for NOINSTALL value

01-17-2006,00:10:22 : Setup Command Line = "E:\WINNT\INSTALL\BE\setup.exe"

01-17-2006,00:10:22 : /DEST: = C:\Program Files\VERITAS\Backup Exec\NT\

01-17-2006,00:10:22 : /TS:

01-17-2006,00:10:22 : Command line processing complete

01-17-2006,00:10:22 : Install set to run in UI mode

01-17-2006,00:12:58 : Validating license data

01-17-2006,00:13:00 : CDlgSerialNumber Pass Function.

01-17-2006,00:13:00 : After Check for Remote_Install.

01-17-2006,00:13:00 : After Check for RA_INSTALL.

01-17-2006,00:13:02 : Validating serialization data

01-17-2006,00:13:03 : CDlgLocalChooseCustom Pass Function.

01-17-2006,00:13:03 : After Check for INSTALL_CHOICE.

01-17-2006,00:13:03 : After Check for INSTALL_TYPE.

01-17-2006,00:13:03 : After Check for INSTALL_MODE.

01-17-2006,00:13:03 : CDlgLocalChooseCustom Pass Function.

01-17-2006,00:13:03 : On Init of CDlgChooseCustom

01-17-2006,00:13:03 : Leaving Init of CDlgChooseCustom

01-17-2006,00:13:03 : CDlgLocalChooseCustom::OnInitDialog

01-17-2006,00:13:03 : On Init of CDlgLocalChooseCustom

01-17-2006,00:13:04 : Leaving Init of CDlgLocalChooseCustom

01-17-2006,00:13:10 : Validating Local Options Data

01-17-2006,00:13:11 : Validating Local Options Data

01-17-2006,00:13:17 : Validating service account data

01-17-2006,00:13:17 : CDlgSSO Pass Function.

01-17-2006,00:13:17 : After Check for INSTALL_MODE.

01-17-2006,00:13:17 : DlgChooseDBServer Pass Function.

01-17-2006,00:13:19 : Validating DlgChooseDBServer data

01-17-2006,00:13:19 : CDlgChooseTapeDrivers Pass Function.

01-17-2006,00:13:19 : After Check for INSTALL_MODE.

01-17-2006,00:13:19 : After Check for INSTALL_CHOICE.

01-17-2006,00:13:19 : After Check for INSTALL_TYPE.

01-17-2006,00:13:19 : CDlgSerialNumber Pass Function.

01-17-2006,00:13:21 : CDlgTSMConfig Pass Function.

01-17-2006,00:13:21 : After Check for INSTALL_MODE.

01-17-2006,00:13:21 : CDlgTSMConfig Pass Function.

01-17-2006,00:13:21 : CDlgCAS Pass Function.

01-17-2006,00:13:21 : After Check for INSTALL_MODE.

01-17-2006,00:13:21 : CDlgClone Pass Function.

01-17-2006,00:13:21 : CDlgClone Pass Function.

01-17-2006,00:13:21 : CDlgRemoteChooseCustom Pass Function.

01-17-2006,00:13:21 : After Check for INSTALL_CHOICE.

01-17-2006,00:13:21 : Install Summary XML File:

01-17-2006,00:13:21 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\e\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.xml

01-17-2006,00:13:21 : Install Summary XSL File:

01-17-2006,00:13:21 : E:\WINNT\INSTALL\BE\Bin\InstallSummary.xsl

01-17-2006,00:13:21 : Install Summary HTML File:

01-17-2006,00:13:21 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\e\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.htm

01-17-2006,00:13:21 : Entering GetSQLAndCASOInformation

01-17-2006,00:13:21 : Leaving GetSQLAndCASOInformation

01-17-2006,00:13:21 : Executing REG_EnumRegMultiValue

01-17-2006,00:13:21 : 53

01-17-2006,00:13:21 : ENE:\WINNT\INSTALL\BE\Bin\ResDll_EN.dllSee warning messages belowSee error messages belowYAR-SERVERBackup Exec Installation Review for YAR-SERVEROverviewProduct name:Symantec Backup Exec (TM) 10d for Windows ServersDestination path:d:\Program Files\VERITAS\Backup Exec\NT\Installation date/time:1/17/2006 12:13:21 AMSQL Server Instance:BKUPEXECSerial numbers:EvaluationFeatures:Backup Exec for Windows Servers0Tape Device Drivers0Online Documentation0Enable Robotic Library Support0InformationWarningsMDAC WarningDo not install Backup Exec on a clustered SQL Server 7.0 server. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation is incompatible with clustered SQL Server 7.0 servers. For more information, see the Microsoft Knowledge Base article Q239473.


Additional steps are required before you can install Microsoft SharePoint Portal Server on the same computer as Backup Exec. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation may prevent Microsoft SharePoint Portal Server from starting. For more information, see Microsoft Knowledge Base article Q320204.


01-17-2006,00:13:30 : Executing BE_InstallMDAC.

01-17-2006,00:13:30 : Installing EN language version of MDAC 2.80

01-17-2006,00:13:30 : E:\WINNT\INSTALL\BE\MDAC\EN\mdac_typ.exe /Q:A /C:"dasetup /Q /N"

01-17-2006,00:13:40 : BE_ShowProcsUsingMDAC: Entering

01-17-2006,00:13:55 : BE_ShowProcsUsingMDAC: No process is using MDAC files.

01-17-2006,00:24:26 : ERROR: Failed to install MDAC 2.80

01-17-2006,00:24:27 : Failed to install third party products.

01-17-2006,00:25:03 : Validating install complete

01-17-2006,00:25:03 : ERROR: Installation failed with error 1603.


****************************************************************

Symantec Backup Exec (TM) 10.0 for Windows Servers Installation Log

Start time: 01-18-2006,20:35:55

****************************************************************
01-18-2006,20:36:05 : Product version: 10.1.5629
01-18-2006,20:36:08 : StartBESequence

01-18-2006,20:36:09 : Executing BE_PreCheckInstall

01-18-2006,20:36:09 : Executing StartBESequence

01-18-2006,20:36:11 : Pulling user data from the MSI

01-18-2006,20:36:11 : Upgrade state set to 0

01-18-2006,20:36:11 : Executing SSO::PullDataMSI()

01-18-2006,20:36:11 : Executing TSM_GetTSMSettings.

01-18-2006,20:36:11 : Executing CDlgCAS::PullDataMSI()

01-18-2006,20:36:11 : MSI processing complete

01-18-2006,20:36:11 : Pulling user data from the command line

01-18-2006,20:36:11 : COMMAND LINE: Checking UIMODE value

01-18-2006,20:36:11 : COMMAND LINE: Checking for program group placement value

01-18-2006,20:36:11 : COMMAND LINE: Checking for main feature selection

01-18-2006,20:36:11 : COMMAND LINE: Checking for serialization values

01-18-2006,20:36:11 : CDlgSerialNumber Pass Function.

01-18-2006,20:36:11 : After Check for Remote_Install.

01-18-2006,20:36:11 : After Check for RA_INSTALL.

01-18-2006,20:36:11 : COMMAND LINE: Checking for destination path value

01-18-2006,20:36:11 : CDlgChooseCustom::PullDataSilent

01-18-2006,20:36:11 : CDlgLocalChooseCustom Pass Function.

01-18-2006,20:36:11 : After Check for INSTALL_CHOICE.

01-18-2006,20:36:11 : After Check for INSTALL_TYPE.

01-18-2006,20:36:11 : After Check for INSTALL_MODE.

01-18-2006,20:36:11 : CDlgLocalChooseCustom Pass Function.

01-18-2006,20:36:13 : COMMAND LINE: Checking for service account values

01-18-2006,20:36:13 : Not in Maintenance mode

01-18-2006,20:36:13 : Getting the Silent Params.

01-18-2006,20:36:13 : COMMAND LINE: checking for SSO values

01-18-2006,20:36:13 : COMMAND LINE: checking for DlgChooseDBServer values

01-18-2006,20:36:13 : COMMAND LINE: Checking for tape drivers values

01-18-2006,20:36:13 : COMMAND LINE: Checking for TSM values

01-18-2006,20:36:13 : CDlgTSMConfig Pass Function.

01-18-2006,20:36:13 : After Check for INSTALL_MODE.

01-18-2006,20:36:13 : CDlgTSMConfig Pass Function.

01-18-2006,20:36:13 : COMMAND LINE: checking for CASO values

01-18-2006,20:36:13 :

01-18-2006,20:36:13 : COMMAND LINE: Checking for clone values

01-18-2006,20:36:13 : COMMAND LINE: Checking progress settings

01-18-2006,20:36:13 : COMMAND LINE: Checking for NOINSTALL value

01-18-2006,20:36:13 : Setup Command Line = "E:\WINNT\INSTALL\BE\setup.exe"

01-18-2006,20:36:13 : /DEST: = C:\Program Files\VERITAS\Backup Exec\NT\

01-18-2006,20:36:13 : /TS:

01-18-2006,20:36:13 : Command line processing complete

01-18-2006,20:36:13 : Install set to run in UI mode

01-18-2006,20:36:31 : Validating license data

01-18-2006,20:36:36 : CDlgSerialNumber Pass Function.

01-18-2006,20:36:36 : After Check for Remote_Install.

01-18-2006,20:36:36 : After Check for RA_INSTALL.

01-18-2006,20:36:37 : Validating serialization data

01-18-2006,20:36:39 : CDlgLocalChooseCustom Pass Function.

01-18-2006,20:36:39 : After Check for INSTALL_CHOICE.

01-18-2006,20:36:39 : After Check for INSTALL_TYPE.

01-18-2006,20:36:39 : After Check for INSTALL_MODE.

01-18-2006,20:36:39 : CDlgLocalChooseCustom Pass Function.

01-18-2006,20:36:39 : On Init of CDlgChooseCustom

01-18-2006,20:36:39 : Leaving Init of CDlgChooseCustom

01-18-2006,20:36:39 : CDlgLocalChooseCustom::OnInitDialog

01-18-2006,20:36:39 : On Init of CDlgLocalChooseCustom

01-18-2006,20:36:39 : Leaving Init of CDlgLocalChooseCustom

01-18-2006,20:36:47 : Validating Local Options Data

01-18-2006,20:37:04 : Validating Local Options Data

01-18-2006,20:37:07 : Validating service account data

01-18-2006,20:37:07 : CDlgSSO Pass Function.

01-18-2006,20:37:07 : After Check for INSTALL_MODE.

01-18-2006,20:37:07 : DlgChooseDBServer Pass Function.

01-18-2006,20:37:13 : Validating DlgChooseDBServer data

01-18-2006,20:37:13 : CDlgChooseTapeDrivers Pass Function.

01-18-2006,20:37:13 : After Check for INSTALL_MODE.

01-18-2006,20:37:13 : After Check for INSTALL_CHOICE.

01-18-2006,20:37:13 : After Check for INSTALL_TYPE.

01-18-2006,20:37:13 : CDlgSerialNumber Pass Function.

01-18-2006,20:37:16 : CDlgTSMConfig Pass Function.

01-18-2006,20:37:16 : After Check for INSTALL_MODE.

01-18-2006,20:37:16 : CDlgTSMConfig Pass Function.

01-18-2006,20:37:16 : CDlgCAS Pass Function.

01-18-2006,20:37:16 : After Check for INSTALL_MODE.

01-18-2006,20:37:16 : CDlgClone Pass Function.

01-18-2006,20:37:16 : CDlgClone Pass Function.

01-18-2006,20:37:16 : CDlgRemoteChooseCustom Pass Function.

01-18-2006,20:37:16 : After Check for INSTALL_CHOICE.

01-18-2006,20:37:16 : Install Summary XML File:

01-18-2006,20:37:16 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\f\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.xml

01-18-2006,20:37:16 : Install Summary XSL File:

01-18-2006,20:37:16 : E:\WINNT\INSTALL\BE\Bin\InstallSummary.xsl

01-18-2006,20:37:17 : Install Summary HTML File:

01-18-2006,20:37:17 : C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\f\{B85BA2E5-BD10-4B9D-AE29-BC11947A834D}\InstallReview.htm

01-18-2006,20:37:17 : Entering GetSQLAndCASOInformation

01-18-2006,20:37:17 : Leaving GetSQLAndCASOInformation

01-18-2006,20:37:17 : Executing REG_EnumRegMultiValue

01-18-2006,20:37:17 : 53

01-18-2006,20:37:17 : ENE:\WINNT\INSTALL\BE\Bin\ResDll_EN.dllSee warning messages belowSee error messages belowYAR-SERVERBackup Exec Installation Review for YAR-SERVEROverviewProduct name:Symantec Backup Exec (TM) 10d for Windows ServersDestination path:d:\Program Files\VERITAS\Backup Exec\NT\Installation date/time:1/18/2006 8:37:17 PMSQL Server Instance:BKUPEXECSerial numbers:EvaluationFeatures:Backup Exec for Windows Servers0Tape Device Drivers0Online Documentation0Enable Robotic Library Support0InformationWarningsMDAC WarningDo not install Backup Exec on a clustered SQL Server 7.0 server. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation is incompatible with clustered SQL Server 7.0 servers. For more information, see the Microsoft Knowledge Base article Q239473.


Additional steps are required before you can install Microsoft SharePoint Portal Server on the same computer as Backup Exec. The MDAC version that Backup Exec installs as part of the MSDE 2000 installation may prevent Microsoft SharePoint Portal Server from starting. For more information, see Microsoft Knowledge Base article Q320204.


01-18-2006,20:37:40 : Executing BE_InstallMDAC.

01-18-2006,20:37:40 : Installing EN language version of MDAC 2.80

01-18-2006,20:37:40 : E:\WINNT\INSTALL\BE\MDAC\EN\mdac_typ.exe /Q:A /C:"dasetup /Q /N"

01-18-2006,20:37:40 : BE_ShowProcsUsingMDAC: Entering

01-18-2006,20:37:55 : BE_ShowProcsUsingMDAC: No process is using MDAC files.

01-18-2006,20:39:01 : ERROR: Failed to install MDAC 2.80

01-18-2006,20:39:02 : Failed to install third party products.

Amruta_Bhide
Level 6
Hello,
you are right, that the Installation is failing while installing the MDAC.
Have you tried installing MDAC manually and then installing Backupexec?
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Thanks.

derek_Church_2
Level 4
yup I have

Fails with the same error,

Guess I will have to research that

derek_Church_2
Level 4
well I have MSDE 2.5 sp3 installed and cant seem to find any articles that will allow me to remove it or upgrade it.

Sucks

Blah

DC

priya_khire
Level 6
Hello,

Refer to the technote below:

Backup Exec 9.x or 10.0 fails to install, and the error message "Failed to install third party products" or "Error 1603 installing VERITAS Update using cmdline" is reported in the Backup Exec installation log file (bkupinst.log).

http://support.veritas.com/docs/255029

You may also try to install MDAC 2.8 from the link below:

http://www.microsoft.com/downloads/details.aspx?FamilyID=6c050fe3-c795-4b7d-b037-185d0506396c&DisplayLang=en

Revert if the issue persists.

Note : If we do not receive your reply within two business days, this post would be marked �assumed answered� and would be moved to �answered questions� pool.

Regards.