Hello Peter and Justin,
This issue is currently at the highest level of support and is currently under investigation. As this issue needs immediate and personal attention of Symantec Technical Support Engineer, I request you to contact us through your local support number. You can see a list of support numbers at our support website:
http://support.veritas.com/prodlist_path_phone.htm
Regards,
Sagar Kamat.
Symantec Technical Support.