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Differential incremental and cumulative incremental backup fail of Exchange Server

Zahid_Haseeb
Moderator
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Environment
NBU Server 6.5.5
Exchange 2003


Activity Monitor

7/9/2010 11:00:00 AM - requesting resource Exchange-Temp

7/9/2010 11:00:00 AM - requesting resource veritas-netbkup.NBU_CLIENT.MAXJOBS.evscls
7/9/2010 11:00:00 AM - requesting resource veritas-netbkup.NBU_POLICY.MAXJOBS.Exchange
7/9/2010 11:00:00 AM - granted resource veritas-netbkup.NBU_CLIENT.MAXJOBS.evscls
7/9/2010 11:00:00 AM - granted resource veritas-netbkup.NBU_POLICY.MAXJOBS.Exchange
7/9/2010 11:00:00 AM - granted resource MediaID=@aaaaW;Path=E:\Exchange_Temp;MediaServer=veritas-netbkup
7/9/2010 11:00:00 AM - granted resource Exchange-Temp
7/9/2010 11:00:00 AM - estimated 4 kbytes needed
7/9/2010 11:00:01 AM - started process bpbrm (139008)
7/9/2010 11:00:03 AM - connecting
7/9/2010 11:00:05 AM - connected; connect time: 00:00:02
7/9/2010 11:00:07 AM - Error bpbrm(pid=139008) from client evscls: ERR - fatal error during enumeration for: Microsoft Information Store:\First Storage Group\. Check bpbkar debug log for further information
7/9/2010 11:00:07 AM - Error bpbrm(pid=139008) from client evscls: ERR - fatal error during enumeration for: Microsoft Information Store:\Second Storage Group\. Check bpbkar debug log for further information
7/9/2010 11:00:07 AM - Error bpbrm(pid=139008) from client evscls: ERR - fatal error during enumeration for: Microsoft Information Store:\Third Storage Group\. Check bpbkar debug log for further information
7/9/2010 11:00:08 AM - begin writing
7/9/2010 11:00:11 AM - end writing; write time: 00:00:03
the requested operation was partially successful(1)
 
The job was successfully completed, but some files may have been
busy or unaccessible. See the problems report or the client's logs for more details.


Resolution

Create a folder name bpbkar under the log folder of NBU Server and start the backup again. The bpbkar folder will create a txt file. Open that file after the end of backup. You will find like a below line.
	

	11:23:08.951 AM: [168320.168124] <2> ov_log::V_GlobalLog: ERR - BEDS_AttachToDLE():FS_AttachToDLE() DeviceName:'\\EMAILServer\Microsoft Information Store\Second Storage Group' BackupReason:0x2 Failed! (0xE0008497:Incremental and differential backups are not possible because Microsoft Exchange is configured for circular logging.




The above line means:-

When incremental backups of an Exchange database are attempted, and circular logging is enabled, the backup fails with a NetBackup Status Code 1. So you have to disable Circular Logging.