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Outlook 2007 on EV Server - New MS hotfix available

Alex_Brown
Level 5
Employee

As some of you may be aware there are some issues with using Outlook 2007 on the Enterprise Vault server. These issues often require you to make configuration changes to reduce the number of Exchange connections being made by the server (see http://www.symantec.com/business/support/index?page=content&id=TECH129173).

This issue is a result of Outlook behaviour, and not Enterprise Vault, and the required fix is a modification to how Outlook 2007 handles lots of simultaneous MAPI connections*

Well we're pleased to annnounce that MS have addressed this issue in a recent Microsoft Outlook 2007 hot fix that can be obtained using the following link:

http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=2458611

We've tested the hotfix internally via our normal certification process and have given it the green light.

Expect updates to the TechNote and Compatibility charts soon.  Deployment Scanner will be updated in the next EV releases.

 

* Outlook 2007 with the hotfix applied will only allow 32 simultaneous connections whereas with the hotfix applied it will allow up to 100 (or potentially higher). When planning your deployment or moving tasks back to existing servers you should keep this in mind.