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(CEP-17189) Artificial Intelligence for Operations Survey

Community Manager
Community Manager
Employee CPEP

Interaction Date:  5/24/2021- 6/8/2021
Interaction Type:  Online Survey

Our Product Management team is looking to understand your use or planned use of Artificial Intelligence for Operations (AIOps).

What is AIOps?
The term “AIOps” stands for “artificial intelligence for IT operations.” Originally coined by Gartner in 2017, it refers to the way data and information from an application environment are managed by an IT team -- in this case, using AI. Here’s Gartner’s definition:
“AIOps platforms utilize big data, modern machine learning and other advanced analytics technologies to directly and indirectly enhance IT operations (monitoring, automation and service desk) functions with proactive, personal and dynamic insight. AIOps platforms enable the concurrent use of multiple data sources, data collection methods, analytical (real-time and deep) technologies, and presentation technologies."

If you are interested in participating in this or other exciting interactions, and are not currently a member of our CPEP program, you can register here: then contact us at