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CPEP List of Interactions

Discussion Posts

(CEP-17234) Support Experience User Research

Interaction Date:  June 28 – July 2, 2021Interaction Type:  Support Experience User Research Our Customer Support Technology Solution team is looking at enhancing the customer support portal and accompanying documentation to help enhance and simplify...

EliasA by Community Manager
Employee CPEP
  • 248 Views
  • 0 replies
  • 0 kudos

(CEP-17212) Security Process & Products

Interaction Date:  June 15 – June 29, 2021Interaction Type:  Online Survey Our NetBackup Product Management team is interested in getting your feedback around the security process and products you use for malware prevention/detection/remediation arou...

EliasA by Community Manager
Employee CPEP
  • 284 Views
  • 0 replies
  • 0 kudos

(CEP-17208) Cloud Data Protection Factors

Interaction Date:  June 14 - 28, 2021Interaction Type:  Online Survey Our Product Management team is conducting this survey to evaluate how our customers value and take into consideration certain factors when selecting a cloud data protection partner...

EliasA by Community Manager
Employee CPEP
  • 274 Views
  • 0 replies
  • 0 kudos

(CEP-17206) APTARE Report Navigation Study

Interaction Date:  June 14 – 23, 2021Interaction Type:  Usability Study Our APTARE Customer Experience team is researching navigation within the Reports experience. During this think-aloud study, you will be asked to perform a few short navigation ta...

EliasA by Community Manager
Employee CPEP
  • 229 Views
  • 0 replies
  • 0 kudos

(CEP-17204) NetBackup Cost and Compliance Management

Interaction Date:  June 6 – 18, 2021Interaction Type:  Online Survey Our NetBackup team is working on simplifying the purchasing and licensing process for NetBackup.Our goal is to help you become more agile while taking the hassle out of maintaining ...

EliasA by Community Manager
Employee CPEP
  • 202 Views
  • 0 replies
  • 0 kudos

(CEP-17191) Capturing Content Sources

Interaction Date:  5/24/2021- 6/3/2021Interaction Type:  Online Survey Our Product Management team is looking to understand what tools you are currently using to capture content sources for compliance and/or eDiscovery. If you are interested in parti...

EliasA by Community Manager
Employee CPEP
  • 219 Views
  • 0 replies
  • 0 kudos

(CEP-17189) Artificial Intelligence for Operations Survey

Interaction Date:  5/24/2021- 6/8/2021Interaction Type:  Online Survey Our Product Management team is looking to understand your use or planned use of Artificial Intelligence for Operations (AIOps). What is AIOps?The term “AIOps” stands for “artifici...

EliasA by Community Manager
Employee CPEP
  • 181 Views
  • 0 replies
  • 0 kudos

(CEP-17182) Data Protection for SaaS Workloads

Interaction Date:  May 11 – 25, 2021Interaction Type:  Online Survey Our Product Management team is interested in feedback from customers who are required to protect SaaS workloads. We would like to know which of your SaaS workloads would need to be ...

EliasA by Community Manager
Employee CPEP
  • 261 Views
  • 0 replies
  • 0 kudos

Veritas Technical Videos Survey (CEP-17177)

Interaction Date: May 5 – May 19, 2021 Interaction Type:  Online Survey The Technical Marketing Engineering team at Veritas have recently launched a brand new series on YouTube called Veritas V-Bytes.   This is a collection of videos developed to off...

AhmedElattar by Moderator
Employee Accredited CPEP
  • 224 Views
  • 0 replies
  • 0 kudos

(CEP-17181) NetBackup Flex Scale Survey

Interaction Date:  May 6 - 14, 2021Interaction Type:  Online Survey Our Product Management team is interested in your feedback regarding NetBackup Flex Scale. As part of this survey, we will ask few questions that will help Veritas to take key roadma...

EliasA by Community Manager
Employee CPEP
  • 181 Views
  • 0 replies
  • 0 kudos

2021 Platform Investment Survey (CEP-17027)

Interaction Date:  April 29 – May 14, 2021 Interaction Type:  Online Survey The NetBackup proliferations team is conducting a new platform investment survey for 2021.  We are hoping to capture your input in regards to your biggest areas of focus so a...

AhmedElattar by Moderator
Employee Accredited CPEP
  • 200 Views
  • 0 replies
  • 0 kudos

APTARE IT Analytics Usability Study (CEP-17117)

Interaction Date:  April 12 – April 30, 2021 Interaction Type:  Usability Testing / User Research The APTARE Product Management team has been laying out plans for APTARE UI improvements. Focused on the Host Discovery and Collection sections in the UI...

AhmedElattar by Moderator
Employee Accredited CPEP
  • 189 Views
  • 0 replies
  • 0 kudos

(CEP-17167) NetBackup Benchmark Testing

Interaction Date:  May 3 – 28, 2021Interaction Type:  Usability Testing Our NetBackup Customer Experience team is researching specific workflows in the NetBackup Java & Web UI interfaces.  You’ll be given a few scenarios with routine tasks and we’ll ...

EliasA by Community Manager
Employee CPEP
  • 178 Views
  • 0 replies
  • 0 kudos
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