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Cloudpoint with Azure

Level 1

Hi everybody,

I am trying to deploy Cloudpoint in Azure but I'm stuck on some authorization issue. What I have done so far:

1. deployed cloudpoint from Azure marketplace (tested both versions 8.3 and 9.0 - same issue)

2.Registered cloudpoint in NBU

3. Created AAD apllication and assigned the custome role (from documentation) - also tested with owner role with no difference

4. I'm stuck on entering Azure details with error "Plug-in authentication failed. Credentials are invalid."

In cloudpoint log I see the error:

flexsnap-coordinator: "flexsnap.GenericError: Failed to connect: , AdalError: Get Token request returned http error: 400 and server response: {""error"":""invalid_request"",""error_description"":""AADSTS90002: Tenant 'e0e7bb2e-6f7d-41c5-88b5-29f3df62d77c' not found. This may happen if there are no active subscriptions for the tenant. Check to make sure you have the correct tenant ID. Check with your subscription administrator.\r\nTrace ID: a03ce4d1-365e-4375-ba34-f59314f93300\r\nCorrelation ID: c439a4ba-25c6-4113-8f3d-f11ffc11a35b\r\nTimestamp: 2021-04-28 15:12:38Z"",""error_codes"":[90002],""timestamp"":""2021-04-28 15:12:38Z"",""trace_id"":""a03ce4d1-365e-4375-ba34-f59314f93300"",""correlation_id"":""c439a4ba-25c6-4113-8f3d-f11ffc11a35b"",""error_uri"":""""}"


I have already triple checked all ids (application/client id, tenant id, secret key). Any idea?   I see there is a "redirect URL" paramter in AAD application and I'm wondering if it shouldn't be defined? (documentation does not mention this).




Level 6

Hello Sebastain,

Sorry for the delay in reply.

I can see you have been opened case with support and after re-install the CP helped to fix the issue.
Could you please share the solution in detail so it can helpful for others?

Also, please archive this thread.